Job description
Are you a Direct Hire Customer Support Representative who has excellent relationship building skills? Are you a Direct Hire Customer Support Representative who is looking for an opportunity within a growing international company that offers great benefits?
Our client is a packaging company that has been in business since 2003.
WHAT YOU WILL BE DOING:
As a Customer Support Representative, you will coordinate all aspects of projects beginning to end as well as provide technical support.
- Enter/follow up and track quotes, orders, samples, etc.
- Gather and send samples to customers
- Enter analysis requests and follow through to completion
- Send credit applications and all other forms to new customers
- Enter claims and follow through to close of claim
- Maintains records of all inquiries, orders and samples
WHAT YOU NEED:
- Customer-focused/customer service & support (full cycle) experience
- Manufacturing or consumer goods industry experience preferred
- Understanding of film chemistry preferred
- Associate or Bachelor’s degree preferred
- MSWD, Excel and Outlook skills
- ERP system experience preferred
- Sense of urgency and drive to satisfy the customer
- Work well in a team environment
- Comprehend and follow direction well
- Positive attitude and a self-starter
- Lift up to 25 lbs.
WHAT YOU GET:
- Growing international company that values their employees
- Fun place to work with frequent employee events
- They offer employees the ability to learn all areas of our business
- Onsite gym with fitness equipment
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- Paid vacation & holidays
GENERAL INFORMATION:
Hours: 8:00am-5:00pm
Length: Direct Hire
Pay for the Customer Support Representative position: $45,000.00-$47,500.00/yr. based on experience
Location: Appleton, WI
Job ID: 141713
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.
To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.
Job Type: Full-time
Pay: $45,000.00 - $47,500.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work Location: One location
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