Company Overview:

Managed Health Care Associates, Inc. (MHA) is a leading health care services and technology company that offers a growing portfolio of services and solutions to support the diverse and complex needs of the alternate site health care provider. MHA provides expertise in Group Purchasing, Managed Care and Payer Contracting, Reimbursement Management, Specialty Pharmacy Solutions, Pharmaceutical Data Analytics, Consultant Pharmacy Software and Legislative Advocacy. Through the delivery of innovative health care services and solutions, MHA helps members increase operational efficiency, maximize business growth and provide optimum care for their patients.

Founded in 1989, MHA was purchased by Roper Technologies, Inc. in mid-2013. Roper Technologies is a constituent of the S&P 500, Fortune 1000, and the Russell 1000 indices. Roper designs and develops software (both software-as-a-service and licensed), and engineered products and solutions for healthcare, transportation, food, energy, water, education and academic research markets worldwide. To learn more please visit www.mhainc.com

Navigator is the leading Group Purchasing Organization in the Senior Living healthcare market. We have over 10,000 members, which allows for more buying power and stronger contracts with vendors and manufacturers. The Navigator team is an experienced group of leaders with expertise in healthcare and hospitality purchasing that specializes in customer satisfaction and delivering results. Navigator is a subsidiary of MHA. For more information, visit: http://www.navigatorgpo.com/

Job Purpose:

The Director of Navigator GPO Operations oversees reporting, modeling, forecasting and systems functions essential to the overall effectiveness and profitability of the Navigator business. This includes working directly with the Navigator Executive Team to model and ensure new initiatives and opportunities are setup to meet business expectations. The Director of Operations will be responsible for the oversight of the Navigator Data and Membership team ensuring member affiliations and roster alignment are current and processes are in place to ensure accuracy and effectiveness. This person will work closely with internal and external stakeholders to ensure the appropriate alignment of objectives and priorities are enabled and supported within the organization.

Essential Duties & Responsibilities:

• Responsible for the design and ongoing operation of a robust suite of KPIs/metrics to continually analyze the health of Navigator programs and sales team impact, uncover actionable insight/intelligence, and provide advance warning of necessary course corrections.
• Lead food program optimization process working with Foodbuy to ensure accurate, timely actionable insights can be shared with our Membership via the Navigator Portal
• Drives the development and operation of predictive analytics tools, processes, and leading indicators to continually assess company performance
• Develops and drives Market Basket and pricing dashboards to offer critical analytics and insight generation for program improvements across Navigator product categories
• Manages the Navigator Portfolio Analyst
• Oversee pricing analytics for food, BPS and MPs
• Validate qualification of new Food prospects to ensure appropriate program alignment
• Designs integration of Salesforce.com data with customer sales data from internal systems to enable account management analytics and optimization.
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization.
• Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
• Implements enabling technologies, including CRM, to field sales teams.
• Act as a point of escalation for the Data and Reconciliation team with regards to all issues regarding contract terms, fee percentages, missing data and discrepancies.

Minimum Qualifications & Competencies:

• Bachelor's Degree in Business Management, Finance or equivalent degree/experience
• MBA a plus
• Analytical, metrics driven, experience creating and monitoring sales KPIs/dashboards
• Requires an excellent understanding of standard business practices related to Sales & Marketing Operations processes and systems (lead generation, campaign results tracking, sales process, CRM applications, reporting, forecasting, territory management and sales quotas)
• Understanding of Salesforce.com reporting, dashboards, and process enablement
• Advance computer skills including Excel and PowerPoint.
• Proven ability to create scalable business processes and systems
• Self-starter, independent, complex problem solver with strong bias for action
• Skilled communicator, able to distill complex issues to straightforward concepts
• Strong collaboration, teamwork, and partnership skills

• Demonstrated ability to work in a team environment that requires quick turnaround and quality output.
• Occasional travel to customers and conferences

What MHA Offers:

• Competitive salary, including an impressive total rewards and benefits package!
• Flexible Paid Time Off, including a hybrid work model, summer hours and at MHA your birthday is a holiday!
• Excellent health, dental & vision insurance, with options to fit you & your family’s needs
• Your health is important! Our wellness strategy focuses on mental and physical well-being
• Casual office dress code – a friendly and welcoming environment
• Training & tuition reimbursement program, because continuing to learn matters and we support your development
• A dynamic, ambitious, fun work environment

MHA is a growing and evolving service and technology company, and what really makes us unique is our people. Because at our core, we’re a People Powered organization – and our people come first and our culture matters. We’ll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you’ll ever work!

Apply Now!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)