Director of Insights

Full Time
Cleveland, OH 44106
Posted
Job description

About Nottingham Spirk

Founded in 1972, Nottingham Spirk (NS) helps corporate innovators grow their businesses by partnering with them from design to delivery, to create remarkable product innovations, medical devices, consumer product packaging, and more. With every discipline needed for your project in-house, we help our client-partners disrupt their industries, improve the lives of consumers, and change the world.

With 1,350 issued patents and counting – and a 95% commercialization rate – the things we create make it to market.

This enthusiastic professional will guide Nottingham Spirk’s diverse global client partners in identifying product and service innovative growth opportunities based on market, industry and consumer insights. This position combines novel, unorthodox perspectives with traditional, fundamental research capabilities in the research, compilation, and recommendation for both B2B and B2C projects. This is an opportunity to be a pivotal part of a best-in-class business innovation firm and drive transformative change.

Position

The Director of Insights is a working leader who takes on insights responsibilities as well as team leadership. This individual is the subject matter expert when it comes to insights (including qualitative, quantitative, consumer and industrial insights) acting as a working insights partner within the Company and to external clients; insights lead when projects require more than one insights professional. As Director, they will personally work on complex projects and lend coaching and guidance to their team in handling projects of their own. This role will interact with strategic partners and convey rationale to ensure that NS insights processes are incorporated into projects.

The role requires a self-starter with a passion for strategic consulting and market research. A successful candidate will know how to plan and execute traditional and unconventional research programs using qualitative and quantitative approaches to deliver objective, actionable, data-based implications. This candidate will be insatiably inquisitive, detail-oriented, creative, and poised. The candidate will work in tandem with internal team members and external client partners to meet program objectives.

This is a hands-on position. Assignments include client pre-deal presentations to acquaint the client with what we offer in insights services through insight strategy development, planning and writing of qualitative research tools, conducting the research, recording and analysis of data, development of conclusions/recommendations, development of report/presentations and presenting to internal teams and clients. Previous experience and proficiency with moderating focus groups, conducting in-depth interviews, and formally presenting findings to clients is a requirement.

This role will remain active in vertical innovations while the project moves to other phases in design, prototyping and engineering to emphasize the voice of the end user (either business or consumer) and may involve later stage insight strategy and execution. This role must be able to work independently with minimal supervision. The ability to manage work product quality, deadlines, budgets, and client expectations is imperative to success in this position.

The Insights Director must be comfortable with quantitative, qualitative and secondary research methods and have the ability to synthesize findings from multiple sources into a larger strategic picture. This role must be comfortable speaking and presenting to small and large groups of internal and external stakeholders.

Requirements

  • 15 plus years of consumer and industrial insights experience
  • Proven experience in qualitative and quantitative methods
  • Bachelor’s degree in business, psychology, analytics or related field
  • Certification from Burke, RIVA or similar organization in group moderation
  • Excellent verbal and written communication and presentation skills
  • Prior experience managing a team of professionals
  • Demonstrated ability to sift through volumes of data to arrive at conclusions and recommendations
  • Proven ability in coaching, leading and making quality decisions
  • Ability to foster and nurture a high performing team

Benefits

We offer a competitive salary and comprehensive benefit package including medical, dental, 401(k), (plus much more) in a unique team-based, dog-friendly environment.

If you have been considering a change or feel that you could earn much more in the right environment, this is an opportunity that you will want to explore! Apply now!

Equal Opportunity Employer

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