job summary:
A leading provider of Pharma / Medical Supplies, has an exceptional opportunity for a Director of Operations at their Los Angeles location. The Director of Operations will be responsible for Customer Service, Order Process, Onboarding / Intake, Triaging, and will monitor prescription processing. This role will also set the company's strategy, procurement material and resources, ensure compliance regulations are met, and put procedures in place to improve performance and the quality of customer service by implementing best practices at all levels of the organization by following pharmacy compliance to ensure state government and health plan requirements are followed.

• Work with Medical Groups/IPAs, Physician Offices, and Insurance companies to ensure prescriptions claims are entered and billed correctly and timely

• Manage vendor and referral relationships

• Ensure all operations are cost-effective way

• Improve operational management systems, processes, and best practices

• Formulate strategic and operational objectives and initiatives

• Manage budgets and forecasts for the pharmacy operations

• Find ways to increase quality of customer service and patient satisfaction

**EXCELLENT BENEFITS - Including 3 Weeks Vacation + 6 National Holidays + Floating Holidays in Year One. Medical/Dental/Vision/401K ***

location: Los Angeles, California
job type: Permanent
salary: $90,000 - 115,000 per year
work hours: 8 to 5
education: Bachelor's degree
experience: 7 Years

responsibilities:
Work with Medical Groups/IPAs, Physician Offices, and Insurance companies to ensure prescriptions claims are entered and billed correctly and timely

• Manage vendor and referral relationships

• Ensure all operations are cost-effective way

• Improve operational management systems, processes, and best practices

• Formulate strategic and operational objectives and initiatives

• Manage budgets and forecasts for the pharmacy operations

• Find ways to increase quality of customer service and patient satisfaction

qualifications:
.**EXCELLENT BENEFITS - Including 3 Weeks Vacation + 6 National Holidays + Floating Holidays in Year One. Medical/Dental/Vision/401K ***

skills: Call Center

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.