Director of Regional and Academic Account

Full Time
San Carlos, CA
Posted
Job description

The Company

Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple disease states. Based in Silicon Valley and backed by well-known institutional investors, our incredibly talented team of 150+ engineers, innovators and industry leaders brings years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics & Hansen.

The Director of Regional and Academic Accounts leads the company’s efforts to maintain and expand relationships with large, multi-location customers. Assigned to the most influential Regional and Academic health systems in the United States, the Director of Regional and Academic Accounts is responsible for achieving sales quota and assigned strategic account objectives. The Director of Regional and Academic Acounts represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. The Director of Regional and Academic Accounts focusses on the headquarters and key buying locations of assigned accounts, while coordinating closely with field associates assigned to these customers’ other locations. The Director of Regional and Academic Accounts reports to the Vice President of Sales.
Roles and Responsibilities:

  • Builds short-term and long-term revenue achievement strategies with associated budget and resources
  • Establishes productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Achieves assigned sales quota in designated national accounts.
  • Meets assigned expectations for profitability
  • Achieves strategic customer objectives defined by company management
  • Completes strategic customer account plans that meet company standards.
  • Maintains high customer satisfaction ratings that meet company standards.
  • Completes required training and development objectives within the assigned time frame.
  • Develop and execute strategic plans to achieve sales targets.
  • Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.
  • Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
  • Understand industry-specific trends and landscapes.
  • Effectively communicate value propositions through presentations and proposals.
  • Report on forces that shift strategic directions of accounts and tactical budgets.

Consistent with applicable laws, an employee's pay within this range is based on a number of factors which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Noah Medical reserves the right to modify this range as needed. Please note that the aforementioned range is only one component of the position's total compensation package. In addition, this position may be eligible for bonuses, stock and employee benefits including but not limited to PTO, paid holidays, health insurance, dental & vision insurance, life & disability insurance and a 401k plan. Additional details on the compensation package and employee benefits offerings will be provided to candidates during the interview process.

We may also offer hybrid remote/onsite work arrangements within the state of California where applicable. Please visit our Careers page (noahmed.com/careers) to view our latest openings.

Noah Medical is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to ensuring an inclusive environment for our employees. Applicants are considered for all positions without regard to race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, ancestry, age, genetic information, physical or mental disability, marital or protected military or veteran status, or any other consideration made unlawful by federal, state or local laws.

To all recruitment agencies: Noah Medical does not accept unsolicited 3rd party agency resumes. Please do not forward resumes to any Noah Medical employees. Noah Medical is not responsible for any fees related to unsolicited resumes and we will not pay fees to any third-party agency or company that does not have a signed agreement with Noah Medical.

Job Type: Full-time

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