DOCUMENTATION SPECIALIST

Full Time
San Diego, CA 92130
Posted
Job description

Ind1

About the company
eTeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we’re one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. We aspire everyday to do quality work for our clients and help our talent work at some of the most amazing companies.

Job Title: DOCUMENTATION SPECIALIST

Location: San Diego, CA 92130

# Of Positions: 4

Duration: 9+ Months

Shift Time: 8-5pm

# Of Hours Day: 9 hours

Schedule: Weekday working

Job Type: (Contract)

Pay Rate: $35.43 /HR - $35.43 /HR

Job Description (Detailed):

The Project Coordinator, Compliance and Documentation, supports the Global Customer Services (GCS) organization within Client’s Medication Management Solutions (MMS) Business Unit. In collaboration with SMEs in GCS and other cross-functional teams, this role serves the GCS Readiness function in ensuring documentation, process and procedural compliance with quality and regulatory requirements.
The Project Coordinator is responsible for the collection/creation, updating and verification of all GCS content across the Dispensing and STS product areas.
In addition, the role will manage content workflows through the Veeva system to ensure approved, compliant product information is released to GCS in a timely and accurate manner.
Lastly, this role will be responsible for overseeing and contributing to the creation and maintenance of relevant GCS SOP and SWI documentation in compliance with all applicable quality requirements.
The Project Coordinator role requires solid project management skills, attention to detail, strong process execution and analytical skills. This role will support GCS Implementation by assuring that the documentation that is foundation to the implementation and upgrade of Dispensing and STS products is current, accurate and complete. He/she will create and curate the GCS implementation documentation for the Dispensing and STS Portfolio of products.

Shift Update:
8:00 am - 5:00 pm

Key responsibilities:

  • Actively participate in GCS compliance initiatives with Readiness and Quality project teams.
  • Assists GCS Readiness Project Managers in preparing procedures, work instructions, and GCS documentation.
  • Ensures GCS documents are produced in accordance with corporate/BU procedures, and regulatory standard/guidance. Assists with writing content when required.
  • Assists GCS Readiness project managers with documentation and process reviews, including scheduling meetings, facilitating SME input, collating documentation input, and tracking completion of deliverables in accordance with standard project management practices.
  • Plans, coordinates, and executes all Veeva Vault activities to ensure compliance with regulations and standard work instructions procedures
  • Creates and maintains documentation for GCS on how to use Veeva Vault
  • Attains and maintains required expertise in all databases that house product data for the platform (Veeva Vault, SAP, SharePoint)
  • Attains mastery of all Client processes for governing GCS documentation
  • Serves as subject matter expert and resource for GCS on documentation, ensuring GCS documentation is controlled and approved, and make optimizations as needed.
  • Identifies opportunities to streamline or improve processes

Professional Skills & Key Competencies:

  • Excellent professional/business writing skills and the ability to communicate correctly and concisely in English
  • Strong technical skills and experience with using a document management system like Veeva Vault or SAP
  • Ability to understand system operations and dependencies to effectively set-up, manage, and troubleshoot problems with a documentation management system
  • Ability to gain new technical skills quickly
  • Strong customer service skills and positive attitude
  • Ability to communicate complex technical concepts in layman’s terms
  • Advanced skills with Microsoft Office products
  • Ability to meet tight deadlines and handle changing priorities

Desired/Additional Skills & Knowledge:

  • Bachelor’s Degree in Engineering, Technology, or Life Sciences preferred.
  • Two or more years of experience in project management
  • Prior experience within a regulated industry (e.g., medical device, Pharma, automotive, aerospace) is preferred
  • Managed/supported projects cross-functionally in an iterative, fast paced environment
  • Experience with technical writing or documentation review preferred
  • Excellent verbal and written communication skills required
  • Strong analytical, problem-solving, and interpersonal skills
  • High attention to detail while managing multiple complex deliverables and stakeholder groups
  • Ability to learn quickly, deal with ambiguity, take initiative and achieve results
  • Demonstrated proficiency with MS Office skills, particularly in PowerPoint, Excel, and Word. Proficiency with SharePoint, Jira, and Confluence preferred.
  • Proven organization and time management skills
  • Location: prefer San Diego candidate or candidate located in Pacific or Mountain Time Zones

3 Must haves on the resume:
-(1) Excellent professional/business writing skills and the ability to communicate correctly and concisely in English
-(2) Experience with technical writing or documentation review
-(3) Demonstrated proficiency with MS Office skills, particularly in PowerPoint, Excel, and Word. Proficiency with SharePoint, Jira, and Confluence preferred.

Assists GCS Readiness Project Managers in preparing procedures, work instructions, and GCS documentation.

  • Ensures GCS documents are produced in accordance with corporate/BU procedures, and regulatory standard/guidance. Assists with writing content when required.
  • Assists GCS Readiness project managers with documentation and process reviews, including scheduling meetings, facilitating SME input, collating documentation input, and tracking completion of deliverables in accordance with standard project management practices.

Bachelor’s Degree in Engineering, Technology, or Life Sciences preferred.

  • Two or more years of experience in project management
  • Prior experience within a regulated industry (e.g., medical device, Pharma, automotive, aerospace) is preferred
  • Managed/supported projects cross-functionally in an iterative, fast paced environment

Job Type: Contract

Salary: Up to $35.43 per hour

Schedule:

  • 8 hour shift

Work Location: One location

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