Description

Support Enforcement Officer 1-2 In Training

The Economic Services Administration (ESA), Division of Child Support has great Child Support Enforcement Officers job opportunities available in Everett, Lynnwood, Monroe and Mt Vernon. Apply today and join us in transforming lives! Hybrid telework schedules may be available for these jobs.

In this role, you will initiate and authorize the establishment, collection, distribution, and/or modification and enforcement of financial, medical, and other child support obligations.

Some of what you'll do:

• 
  Independently negotiate with and/or interview custodial/absent parents, attorneys, and employers regarding their accounts and verify the accuracy of financial and informational data
• Provide direct service to customers and partners through agency interpretation on complex policies, procedures, and laws
• Perform complex substantive legal work including establishment of appropriate child support
• Analyze, interpret, and apply State, Federal, and international laws pertaining to the legal determination of paternity and the establishment and enforcement of financial and medical child support
• Negotiate debt repayment terms by analyzing asset and financial information such as pay stubs, tax returns, business earnings, and proof of expenses
• Calculate complex financial and medical child support obligations and arrearages while applying the laws of other jurisdictions, tribal treaties, and federal and state laws
• Research, review, analyze and interpret Court and Administrative Child Support Orders
• Ensure accuracy for debt balances on simple and complex, single, and multiple cases concerning Federal and State accounting procedures
• Exercise signature authority to initiate, establish and enforce legal notices of debt
• Ensure debtors are given proper service and due process of law in legal proceedings regarding the establishment of liens, certification of licenses, and issuance of wage garnishments
• Research and conduct intergovernmental modifications which can involve multiple jurisdictions including other states, sovereign tribal nations, or foreign countries

Who should apply:

• Professionals with 2 years of college-level coursework + 2 years of experience in child support enforcement and/or debt collection related functions
• Or, 2 years of experience as a Child Support Enforcement Technician

Equivalent education and/or experience may substitute for describe education/work experience.

Preferred knowledge, skills, and abilities

• Effective & flexible communication regarding private and sensitive information
• Read, interpret, and understand legal documents
• Manage a large, growing, and diverse caseload
• Conflict resolution skills to appropriately handle emotionally charged interactions and clients
• Investigative and interviewing skills to find information from a variety of sources
  

These are in-training opportunities and with successful completion of a one-year training program, you will become a Support Enforcement Officer 2.

See why people like you chose careers with DSHS.
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions? Please contact sean.brauner@dshs.wa.gov and reference #00163

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security