How would you like to work for a company that has won Long Islands Top Workplaces 4 times? Would you like to be part of a 4th Generation travel industry company that takes social responsibility seriously? Do you consider yourself to be an energetic and passionate self-starter? If you answered yes to any of these questions, then come join the US Luggage team.

US Luggage is a leader in the Travelware industry and the parent company of 2 distinct luggage and travel brands, Briggs & Riley and Solo. We are always looking to add talented individuals to our team who are innovators and can help us to change the future of travel.

Job Summary:

The goal of this job is to support all e-Commerce initiatives and team productivity. The eCommerce Coordinator, DTC will produce ongoing reporting, conduct competitive research, and assist with projects across digital marketing, merchandising, site ops, and customer experience. This role will be responsible for trafficking internal requests and offer admin support such as data entry and meeting briefing.

What the role will entail:

• Review KPIs and data trends from Google Analytics and Shopify to create reporting for key stakeholders.
• Liaise cross-functionally with multiple internal teams on projects including Marketing, Creative, Sales, Customer Experience, Repairs, IT, Operations, etc.
• Manage workflow of campaign creative assets needed for each digital marketing channel.
• Edit and publish blog content and SEO optimizations as directed.
• Monitor customer reviews, UGC, and questions.
• Align schedules and resources to ensure successful delivery of initiatives
• Administrative tasks such as processing monthly purchase orders.
• Stay up-to-date on latest industry trends and technologies

What the qualifications for the job are:

• Minimum of a Bachelor’s degree with 2 years professional experience or equivalent work experience
• Must have good computer skills, i.e. knowledge of using intranet to conduct research and MS Suite
• Shopify Plus experience preferred
• Travel expectations: If remote, ability to travel 1-3 times per quarter for internal or partner meetings.

What a candidate must do to be Successful:

• Have a good understanding and knowledge of the e-Commerce/digital space.
• Be eager to be a part of all aspects of the direct-to-consumer experience and business.
• Have excellent communication and project management skills.

What we can offer you:

• Comprehensive Benefits Package: Medical, Dental, Vision, Life Insurance, 401K with match, profit sharing, optional Short & Long Term Disability plans, Identity Theft Protection and EAP.
• Paid Time Off
• Career Growth Opportunities
• Hybrid or Remote Work Schedule
• Employee Referral Bonus program
• Employee Discounts
• Annual Incentive Bonus

Our Values:

• Family
• Keep Your Commitments
• Whatever It Takes
• Respect & Dignity
• Smart& Steady
• Do the Right Thing
• Passion, Pride & Loyalty
• Humility

As an US Luggage team member you will be part of our community efforts that is committed to giving back to the communities where we live, work and travel. We have a Spirit Committee focused on helping us to give back in such programs as:

• Make a Wish Foundation -Every year US Luggage contributes to the Make a Wish Foundation.
• Juvenile Diabetes Research Foundation
• A Case for Giving Program

EOE: M/F/D/V