Job description
Overview:
REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:
Responsible for providing EHR end-user support, and network administration/integrity, and supervising the EHR team, for Jemez Health and Human Services.
Responsibilities:
- Performs EHR system maintenance; troubleshoots any issues that arise within the IBM server; verifies that backups are done daily; troubleshoots user access issues; tracks data usage and manages data; loads patches into EHRs; creates 3PB local mods for electronic transmissions.
- Supports EHR Technicians positions; performs regular audits of subordinates work; directly trains EHR support role and cross train with CAC.
- Provides RPMS/EHR User Support; troubleshoots issues that may arise due to package problems; resets print queue and user credentials; runs Qman, Vgen, Pgen reports; creates user files, create device files.
- Reports to HIM Manager with EHR details, reports, and audits.
- Performs ensemble configuration; adds and modifies Routines and Globals; adds HL7 and troubleshoots interfaces.
- Develops EHR program with implementation of EHR related policies and procedures.
- Contributes to the overall quality of the unit’s service provision by developing and coordinating work teams.
- Represents the Pueblo with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
Education and Experience:
Bachelor’s Degree in computer science, information management systems, or a closely related field; AND four (4) years of professional information systems user support and network administration.
REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:
- New Mexico Driver’s License.
- Cisco certified IT credential.
- CompTIA’s Server+, or other comparable enterprise level IT credential or ability to attain within (90) days of start date.
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