Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide.

We believe in a student-centric approach to recruitment and have practices that understand and engage prospective students - learn about our philosophy here .

Our Engagement Specialists are responsible for contacting and engaging prospective students on behalf of Collegis’ partner schools by qualifying, providing high level information and directing student to appropriate next step in enrollment process.

The Engagement Specialist helps qualify a student for particular programs and build confidence and guidance around the next steps in the enrollment process.

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  Act as first point of contact for prospective students considering enrolling
• Complete required calls, text, and email to fully engage prospective students as indicated by partner communication plan.
• Provide a high level of customer service and friendly interaction with all prospective students.
• Engage prospective students via telephone, email, click to chat and text messaging about their future with the goal of enrollment
• Collect qualifying information related to career goals and partner program requirements.
• Provide high level information about college/university and program
• Effectively encourage prospective students to speak to an Enrollment Specialist to gain further knowledge about their education and career
• Meet all assigned metrics and expectations including call volume, contact rate and transfer rate.
• Responsible for managing and updating computerized prospective student database, application paperwork, and follow-up documentation
• Demonstrate a high level of product/program knowledge of the college’s programs, services, and competitors in market
• Ensure compliance of all Collegis and partner school policies at all times.
• Adhere to the appropriate information security policies based on the sensitivity of company data and report any security related issues

• Ability to work a flexible schedule
• At least 1 year of consultative sales, recruiting or customer service experience (preferred)
• Self-motivated and entrepreneurial spirit with desire to work in a fast paced environment
• Adaptability to connect with relevance to prospective students representing multiple stages of life and diverse backgrounds/experiences
• Demonstrated ability exceeding expectations, influencing others, and meeting deadlines
• A passion and enthusiasm for education
• Bachelor’s degree required
• Considerations will be made for individuals with an Associate’s degree or equivalent credits. Individuals in this grouping will be required to complete their degree as a condition of hire.

Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.