Job description
Values:
AccelerEd’s values are at the core of everything we do, from our ongoing relationships with clients and partners to our daily interactions with team members across the organization. Adopting these values is essential to supporting the company’s objectives and inspiring employees to new levels of productivity while helping them achieve their professional goals. Our values include Act with Integrity; Focus on Customers; Engage with Respect; Collaborate Always; and Innovate with Passion. Please read more about these values at the end of this document.
Position Summary:
As the technical leader of the CRM platform team, the Enterprise Architect, Customer Relationship Management drives the vision to create an industry leading, student and client-centric technology experience. The team is looking for a forward thinking, action oriented individual to help drive the implementation and development of innovative, cutting-edge solutions.
This position supports development and implementation of a global higher education institution’s CRM/Salesforce roadmap. This role has a key responsibility to ensure that the ideal client experience is delivered to the customers. He/she/they must be a highly motivated, quality driven engineering architect for the team. This individual will consistently deliver solutions meeting the highest standards. While strategic thinking and coordination are important elements of this role, this individual will be required to take a very hands-on role with requirements, design, development, testing, deliverable preparation and other related activities across various digital platform teams.
Responsibilities include:
Provide hands-on design leadership in large or complex development projects involving application development, migrations, integrations, enhancements to existing applications
- Assess and develop high level design requirements and communicate the same with development teams
- Assess detailed specifications against design requirements
- Analyze cross-functional business processes, identify alternative solutions, assess feasibility, and recommend new approaches via Salesforce enablement
- Help build reusable assets for use, work on Gap Analysis & Salesforce.com Road Map creation
- Build and run custom demonstrations and deliver Proof of Concepts (POC) using Salesforce
- Develop and author technical business solutions, product presentations, and demonstrations
- Ability to grasp new business process and apply Salesforce platform technology to develop
- Software Solutions (out of the box and on platform developed solutions)
- Ensure the Salesforce.com technical design aligns to overall enterprise architecture and scales well
- Produce Architecture/ high level design documents and other artifacts
- Evaluate possible application performance bottle necks at early stages of the implementation & recommend remedial measures
- Provide technical leadership and mentoring to a team of Salesforce
Qualifications:
- Bachelor's Degree or equivalent in Computer Science or a related field of study
- 10+ Years of hands-on experience in developing solutions using Salesforce platform
- Prior experience working as a Salesforce Architect or similar capacity in an enterprise is required
- Strong experience in Salesforce implementation for full lifecycle enterprise software projects
- Proven ability to build, manage and foster a team-oriented environment
- Excellent leadership, communication and management skills
- Experience working with Force.com Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), Integration (REST, SOAP, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL
- Experienced in Salesforce Data migrations with native tools such as Data Loader and 3rd party tools (MuleSoft, etc.)
- Salesforce Developer and other certifications strongly desired
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