Job description
Job Description
If you're looking to re-enter the work force or are a recent college grad, apply to be part of our team! The entry level customer service position will involve answering multiple phone lines, providing customer service to agency customers, and other additional clerical duties as directed by the agency owner or associates. While entry level, this position will allow you to learn the basics of insurance and provide you with experience to transition your supporting role into a career. This position is 30 hours per week, flexible hours.
Salary Range: $22.00 per hour
Benefits
Health Insurance
Paid Holidays
Paid Time Off (PTO)
Weekends Off
Holidays Off
401K Plan
Healthcare Spending Account
Flexible hours-30 per week
Responsibilities
- Process customer policy change requests.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Provideexceptional customer service.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Professional phone etiquette.
- Great Customer Service Skills.
- No insurance experience required but must be willing to learn
Company Description
Since 1983 the Candos Agency has provided individuals and businesses with insurance that best fits their needs. As one of the largest and most respected agencies in the Farmers Insurance Group of Companies, each member of our team has a unique blend of experience and a desire to do what is best for the client. As a result, Candos Agency is a highly respected insurance agency. Alan A. Candos is the president and founder of Candos Insurance Agency, a multi-line insurance practice founded in 1983. The Candos Agency represents Farmers Insurance Group as well as a variety of health insurance providers.
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