Job description
The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.
As a Parts Delivery Specialist, you’ll play a critical role in the experience we provide to our customers. You’ll build long-lasting relationships; become a trusted problem-solver and an expert in the RV Industry.
Responsibilities:
Provide product knowledge as you assist and influence customers in all purchase decisions.- Assist our Delivery Coordinators to host the customer(s) on delivery day from the moment they arrive through the moment they leave. Creating an engaging and fun experience.
- You will become an RV expert and learn how to effectively teach customers how to fully utilize their RV (training provided).
- Use a guided delivery sales presentation to showcase RV accessories they will need and want to have a successful RV experience. This includes coordinating the installation of any purchases.
- Work collaboratively with the special order parts team, sales and technicians to help locate and identify needed parts and accessories.
- Handle payment for service work orders, parts/accessories transactions and deposits from RV sales customers.
- Assist with inventory placement and organization.
- Minimum of a High School Diploma is required.
- Previous customer service experience is required. Familiarity with a retail environment a plus.
- Sales experience is highly desired.
- Quick learner with a friendly, outgoing and goal-oriented personality.
- Ability to multitask and complete tasks in a timely and efficient manner.
- Basic computer knowledge is required.
- Excellent communication skills, both written and verbal.
PERKS
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