Job description

Managing a large team is your super power. Bring your talent to a new role at Sodexo.

Sodexo is seeking an experienced Environmental Services Operations Manager at our client, HCA Rapides Regional Medical Center, located in central Louisiana in Alexandria, LA. Rapides Regional Medical Center is a 420 bed facility with approximately 1 million square feet of cleanable space. This Operations Manager will lead the 2nd shift Environmental Services/Housekeeping team at the hospital. This position will require some weekends and holidays.

Sign on bonus and Relocation available

Hospital Corporation of America (HCA), the largest for-profit healthcare provider in the US, offers a unique career opportunity for you to partner within and join our growing nationwide HCA portfolio of business.

We are looking for individuals with the ability to manage labor efficiently and a proven track record of driving patient satisfaction.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.

The successful candidate will:

• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• work with the Environment of Care Committee and Infection Prevention Director;
• effectively manages the Unit Operating System; and/or
• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

• have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
• have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
• have experience effectively managing projects within agreed upon timelines;
• are results and safety driven;
• have in-depth knowledge of housekeeping systems and procedures;
• have experience with vendor and contract management, as well as union and contract negotiations;
• have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
• have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required;
• have strong financial acumen and budget management experience;
• can multi-task and set priorities; and/or
• are proficient with computers and other technology..

Learn more about Rapides Regional Medical Center at https://rapidesregional.com/

Learn more about Sodexo’s Benefits

Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

Working for Sodexo:
Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Job Type: Full-time

Pay: $40,000.00 - $52,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Schedule:

• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Alexandria, LA 71301: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Cleaning: 1 year (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: One location

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