EPIC Credentialed Trainer I
Full Time
Los Angeles, CA 90040
Posted
Job description
Overview:
The Credentialed Trainer is responsible for training end users on AltaMed technical/clinical systems and applications, including, but not limited to Ambulatory Electronic Health Records (EMR), Managed Care Referral System, Customer Relationship Management (CRM), Interactive Intelligence (ININ), and other technical systems. This position is responsible for the validation, and training of workflows for AltaMed staff on new or updated core software products targeting a variety of audiences. Trainers will be responsible for training staff, utilizing training materials. The CT will work with the PT on special projects or assignments. This role is responsible to keep up to date with changes in the curriculum for software upgrades and build. During any clinical system implementation, this position may also be assigned to the project as a primary credentialed trainer working under the guidance of the PT and Training Manager. The CT will take ownership of completing assigned tasks within the implementation project scope. This position will also support end-users in a 1-1 format in the clinic or in other healthcare related environments and assist with Tip Sheet development.
Responsibilities:
- Responsible for the validation, and training of workflows for AltaMed staff on new or updated core software products targeting a variety of audiences (Medical Assistants, Nurses, Physicians, Dentists, etc. for Medical and Dental Front/Back Office, Health Information Management, Contact Center and corporate business units)
- Responsible for training staff, utilizing training materials including, but not limited to: Instructor guides, practice books, user guides, PowerPoints, tip sheets, support guides, and additional supplemental materials
- Responsible to work with the PT on special projects or assignments
- Responsible to keep up to date with changes in the curriculum for software upgrades and build
- During any clinical system implementation, this position may also be assigned to the project as a primary credentialed trainer working under the guidance of the PT and Training Manager
- Responsible for completing assigned tasks within the implementation project scope
- Support end-users in a 1-1 format in the clinic or in other healthcare related environments and assist with Tip Sheet development
- Responsible to maintain and stay abreast of updates and changes
- Performs other related duties as assigned.
- A minimum of 2 years of direct progressive experience implementing Electronic Health Records systems in a large healthcare organization is required
- A minimum of 1 year of experience in performance improvement, project management, or program management is required
- Previous experience supporting EPIC training and certification programs
- Bachelor degree in healthcare, IT, computer science, or related area preferred
- Minimum of 1 year of technical training experience with Epic System to clinical staff, including providers, nurses, MAs, etc. and adult training principles required.
- Instruction at a traditional secondary, collegiate, or adult school level OR 2 years of technical training experience with medical/dental devices preferred.
- A minimum of 1 year of Program/Project Management experience providing cross-functional coordination is preferred
- Minimum of 1 year of experience in education, organizational development, or a training related position is required
- Previous experience rolling out complex training programs to a large population (1500+ people) is preferred
- Experience providing thoughtful analysis toward curriculum to provide feedback for improved development of learning outcomes is highly desirable
- Experience maintaining collaborative relationships with internal personnel, business owners, and stakeholders
- Intermediate proficiency with Windows based application (Word, Excel, PowerPoint, Visio, Project, as well as SharePoint)
- Preferred experience supporting EPIC training efforts at various stages of go live
- Preferred experience working in a healthcare environment related to clinical and business system applications training and education
- Informatics certifications or credentialing a plus
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.