Job description

The role of the Event Host is to represent UTEC and the Events Department during after-hours rentals of the building. The Event Host may work alone during small meetings and events, and as part of a team during larger and/or catered events. Tasks may include set up and/or break down, greeting and directing guests, remaining available for any venue-related questions and needs, and opening and closing the building. The work is part time, year-round, and predominantly on weekends and evenings. Hours are as needed and will vary. This position is ideal for someone looking for a supplemental source of income, and that does not require a consistent schedule. The Events Manager and Event Hosts will review available shifts and determine a mutually agreed-upon schedule for each month, with the possibility of added hours if there are last-minute rentals.

During most shifts, there will be long periods of down-time and it would be fine to study or work on personal or professional projects.

Responsibilities and Duties

• Supervise operations of smaller meetings and events independently, including opening and closing of venue, set-up and breakdown of equipment, and cleaning as needed.
• Work alongside other Event Team members and UTEC program participants on occasional larger (and sometimes catered) events.
• Greet event attendees and vendors upon arrival and orient them to the building.
• Be familiar with and enforce venue rules and regulations.
• Communicate with other staff to report safety concerns, incidents, maintenance needs, and general feedback.
• Agree to provide outstanding communication and customer service to UTEC, Inc clients, prospective clients and guests.
• Perform occasional business development duties including site tours and inquiry responses.

Qualifications

• Customer service experience required. Event or venue specific customer service preferred.
• Responsible and committed, with demonstrated reliability and promptness.
• Available to work weekends and evenings.
• Ability to react to changing needs and demands in a positive way.
• Articulate, confident, and calm when confronted by uncooperative visitors and when handling emergencies.
• Ability to engage positively with diverse groups of people in a public setting.
• Ability to work independently without direct supervision.
• Experience opening and closing a building, or relevant experience, preferred.

Physical Requirements and Work Environment

• Ability to lift, carry, push or pull weights of up to 30 pounds.
• Ability to get to/from the downtown Lowell building during occasional early morning or late-night hours, in varying weather.
• Agree to exposure to different temperatures and humidity.
• Possible exposure to food allergens (peanuts, tree nuts, soy, fish, shellfish, wheat, eggs, and milk).
• Ability to lift, carry, push, or pull weights of up to 30 pounds.

Job Types: Part-time, Contract

Pay: From $17.00 per hour

COVID-19 considerations:
Facemasks are to be worn onsite

Ability to commute/relocate:

• Lowell, MA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Events management: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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