Event Manager (FT)

Full Time
Durham, NC 27701
Posted
Job description
Apply online: Event Manager | Durham Convention Center in Durham, North Carolina | Careers at Spectra VM - Durham Convention Center (icims.com)

The Durham Convention Center is owned by the City and County of Durham and operated by Spectra Venue Management. Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together we transform events into experiences. These experiences create excitement, make memories and create an economic impact for the City of Durham. Come Join Us!
Job Summary:
Coordinates and oversees the entire banquet function to ensure professional execution and ensure guest satisfaction. This full-time position starts at $45,000 to $50,000 annually, plus full benefits, including 401K, 401K match, and opportunities for advancement.

Qualifications:
  • Must have experience managing staff at large-scale banquets of 300+ guests
  • Convention Center Experience is highly preferred
  • High school diploma or general education degree (GED); or a minimum of six months related experience and/or training; or an equivalent combination of education and experience.
  • Frequently stands, walks, talks hears, and uses hands to finger, handle or feel.
  • Regularly reaches with hands and arms. Occasionally climbs, balances, stoops, kneels, crawls, crouches; tastes smells, and sits.
  • Frequently lifts up to 25 pounds. Occasionally may lift up to 50 pounds.
  • Must be available to work nights, weekends, and holidays as required by the DCC event schedule.
  • Food Safety and Alcohol Awareness Training is required.
  • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English-speaking customers or co-workers, and the manuals for the equipment the associates may use are in English).
  • Must meet state age requirements before handling alcoholic beverages.

Essential Functions
(including, but not limited to)
  • Leads banquet team to deliver catering needs for Durham Convention Center guests at a high level of service.
  • Reviews assigned banquet staff functions, and banquet menus prior to the scheduled event.
  • Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assigns stations and partners, and reviews banquet event orders.
  • Communicates with the Event Manager and Executive Chef to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
  • Develops banquet staff through leadership and hands-on direction.
  • Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
  • Checks room set-up prior to the event and meets with Event Manager to confirm quantities of food items and timing of food leaving the kitchen.
  • Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
  • Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available, and up-sell opportunities are met.
  • Troubleshoots all FOH banquets.
  • Regularly reviews banquet schedule for changes, calendar of events, and special events.
  • Incorporates safe work practices in job performance.
  • Performs other duties as required.
Note: The statement herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.
This job description is subject to change.
EOE.DFWP

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