Job description

Job Title: Food & Beverage Supervisor

Division: Food and Beverage

Supervision Exercised: Restaurant employees, Banquet employees, Room & Service Employees

Supervision Received: Restaurant Manager, F& B Manager, General Manager

JOB SUMMARY

The F&B Supervisor is responsible for assisting the Restaurant Manager with the supervision of the Restaurant and Room Service, and The F&B Manager on the execution of events.

JOB DUTIES

• Supervise, guide and direct Restaurant/Room Service/Banquet employees. Provide accurate feedback on performance to the Restaurant Manager and F&B Manager.
• Assist servers, bussers and hosts on the floor during all meal periods.
• Ensure that department goals are communicated, understood and met by all employees.
• Ensure that Restaurant/Banquet/Room Service employees are trained on technical and service aspects of the job. (e.g., food or room preparation, customer service).
• Provide constructive feedback to employees to help them to perform their jobs better.
• Supervise daily restaurant operations, establishing and maintaining dining room policies and procedures.
• Oversee Banquet events as directed the F&B Manager.
• Monitor and inspect food and beverage deliveries.
• Inspect food and beverage outlets for proper storage, sanitation, security, neatness and rotation of inventory.
• Work with management to ensure that employees have the necessary resources to effectively perform their jobs. (e.g., supplies, equipment)
• Responsible for Guest Satisfaction in terms of food and beverage, hospitality and service standards.
• Responsible for engaging the guests at every table with friendly dialogue.
• Provide a safe working environment by ensuring compliance with safety programs and Health Department requirements.
• Establish and maintain an effective communication and information system through logs, emails, daily and weekly meetings, and open communication with all departments.
• Supervise and reconcile cash controls for each shift in attendance.
• Act as a “bridge” between management and Restaurant/Banquet/Room Service employees to facilitate department operation.
• Collaborate with management to recognize and celebrate Restaurant/Banquet/Room Service employees’ performance contributions. (e.g. department recognition programs)
• Collaborate with management to develop and carry-out ideas and procedures to continuously improve the department’s performance.
• Support the environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.

MINIMUM REQUIREMENTS

• High School graduate or equivalent
• Must have previous Food and Beverage supervisory experience in a similar environment.
• Must be able to work flexible shifts and schedules, including weekends and some holidays.
• Must work well with or without direct supervision.
• Must be neat and well-groomed at all times.
• Needs to be flexible, self-motivated, and positive and have a professional attitude towards guests, co-workers and management.

Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of The hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.

HRI is proud to be an Equal Opportunity Employer who values diversity and their commitment to reflect the communities in which we operate. We are deeply driven by creating a collaborative and vibrant culture and welcome all regardless of age, race, gender, sexual orientation, religion, national origin, disability or Veteran status.

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bar
• Casual dining restaurant
• Fast casual restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Jackson, MS 39201: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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