Job description

Job Description: Family Resource Center Social Worker

Austin Voices for Education and Youth (AVEY) is looking for a bilingual social worker for the Family Resource Center at Northeast Early College High School. The FRC social worker will provide wraparound social service support to families with students enrolled in that school and certain feeder schools. Austin Voices also employs directors, community school coordinators and administrative staff who will provide alignment and support for the administrative functions of the center.

The goals of the FRC are to:

1) Support families in crisis situations through social service family case management to help move them into a sustainable level of stability (thereby reducing high student mobility)
2) Support families with specific needs through responsive services such as providing food, helping them to apply for programs and assisting them with connecting to resources to meet their needs
3) Increase opportunities for personal growth and family success by providing adult education classes and workshops
4) Strengthen the connection of parents to the school and their children's education by providing community engagement events and activities in collaboration with the school and community partners

The FRC social worker does outreach to assess family needs and provides social service information, direct services and referrals for parents with children enrolled in the target schools related to: Basic needs, housing, employment, benefits enrollment and access to healthcare, immigration, legal, parenting support, adult education and volunteer opportunities. The social worker works closely with Austin Voices staff, campus staff, families and community partners to implement the community school model for school improvement.

Minimum Qualifications:

Education:

• Minimum Bachelor’s Degree in Social Work. Preferred Master’s Degree in Social Work
• Licensed social worker in the State of Texas

Experience:

• Three (3) to five (5) years of related experience doing case management required.
• Bilingual skills required. Must be fluent in written and spoken English and Spanish.

The FRC Social Worker will be responsible for:

• Assessing needs, providing information, support and referrals and evaluating outcomes for families referred to the FRC, as well as walk-ins
• Providing social service case-management services for parents
• Working with the Austin Voices team and campus staff to plan and execute school outreach and events that provide resources for families
• Keeping careful electronic and paper records on all family support activities while adhering to legal standards for ensuring client privacy and confidentiality
• Participating in the campus Child Study Team that coordinates student and family support services
• Collaborating with campus staff such as counselors, parent support specialist, principal, assistant principal and AISD district staff such as Licensed Mental Health Professionals, Project HELP, Teen Parent Program, etc.

• Participating in training and team meetings for Austin Voices staff
• Researching family support resources that can be leveraged to serve students and families
• working collaboratively with partnering agencies and institutions that support Austin Voices and FRC activities

• Maintaining licensure as a social worker in the State of Texas

Job Requirements for the FRC Social Worker:

• Proven ability to effectively provide wholistic case management and family support services with experience in providing information, referrals and advocacy to community- based providers for a variety of basic needs (such as basic needs, health, housing, employment and legal).
• Some experience working in a school setting preferred
• Positive attitude, enthusiastic, friendly, innovative, organized
• Effective and culturally competent communicator with clients, staff, volunteers, and community members/partners
• Ability to work collaboratively as part of a team, but also to be self-directed to do outreach and manage a client caseload of 60-75 families per year
• Effective written communicator, able to write client case notes, produce reports and evaluation documents
• Computer skills include use of internet, email, MS Word and Excel spreadsheets and ability to utilize a large web-based database (ETO- Efforts to Outcomes).
• Flexible with the ability to prioritize work and manage time to meet client and program needs as well as organizational goals
• Punctual with flexibility in schedule as participation in some evening and occasional weekend events will be required
• Passionate about serving others and showing kindness
• Perform other related duties as needed

Physical effort and work environment:

Work is performed in an office setting. Position requires sitting, standing, lifting and may require travel within the city. Regular attendance is required for this position. Visits to off-site meetings will be required.

Other Information:

The FRC social worker is a full-time salaried position with a minimum of 40 hours/week for 10 months per year while school is in session between August and May. Some evening and weekend hours are expected. Pay will be determined based on experience. Benefits include health insurance group plan options, PTO and holiday pay.

Job Type: Full-time

Pay: $4,300.00 - $4,700.00 per month

Benefits:

• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
AVEY Family Resource Centers have been actively supporting AISD families in crisis during COVID-19 with rapid response assessments, social services, utility assistance both in person and virtually and through drive-thru food distributions.

Education:

• Bachelor's (Required)

Experience:

• Social work: 2 years (Preferred)

Language:

• Bilingual English/Spanish (Required)

License/Certification:

• License to practice social work in the State of Texas (Preferred)

Work Location: In person

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