Job description
Who We Are
Hively, derived from ‘lively’ and ‘hive’, is a thriving community full of life and energy. Hively’s mission is to strengthen Alameda County families so that everyone in our community can thrive. Hively supports local families through child care stipends and referrals, parent education and family classes, mental health services and daily essentials (diapers, clothing, etc). This past year, we served over 2,000 local families and children seeking child care referrals and served 975 child care providers. We are fueled by our passion for strengthening thousands of families, regardless of ability to pay. While the pandemic threatened the very existence of many child care businesses, we were ready to answer this challenge by offering extra support to child care providers and local families, from masks and gloves to additional subsidies. California Assembly person Rebecca Bauer-Kahan recognized our outstanding work during the pandemic and awarded Hively with a California Nonprofit of the Year Award.
Our Team & Culture
At Hively, we strive to ensure all staff feel and encourage a sense of belonging, caring, and support. We prioritize learning, listening, and growing together.
The Opportunity
The Hively Family Resource Center (HFRC) provides a one-stop shop for families to obtain all the basic necessities they need, free of charge. In this role, you will be working directly with families to help provide access to quality items that will help them thrive, and providing them with access to information and resources to other services we provide at Hively.
Reporting to the Director of Community Services, the Family Resources Coordinator will assist both in the daily operations of the Hively Family Resource Center’s (HFRC), as well as coordinating associated events and projects. The primary responsibility is to create and maintain a respectful and inviting environment and ensure clients have a positive experience while in the store, and provide access and information on any additional services we offer.
What you'll be doing:
- Create strong relationships and contacts with Social Service and Community donors such as Alameda County Food Bank and the Tri-Valley Community
- Work with leadership and development staff on planning agency/community events and other partnership opportunities
- Provides general support for agency related events: maintain schedule of locations, dates and times for events and act as a point of contact for event related inquiries
- Cross train with Community Service Team to assist families with Child Care referrals (find and pay for child care application process)
- Run the day to day operations of the Hively Family Resource Centers
- Manage volunteers assigned to the HFRC. This includes job related orientation training on policies and procedures, and responsibilities
- Backing up volunteers to greet customers courteously and provide assistance in finding merchandise
- Maintain, manage and organize merchandise and products on shelves and racks in the retail store and the stockroom
- Receive donations and provide donation receipts
- Track clients using Hively’s data management system
- Provide information and resources to clients on other programs and services they might need
- Assist with other Community Services Projects as assigned
What you should bring:
- BA/BS in Early Childhood Education, Psychology, or related field
- Minimum 5 years of experience in a similar position
- Demonstrated commitment to the principles of inclusion of children with disabilities in community settings, particularly in child care
- Excellent verbal and written communications skills
- Demonstrated initiative, resourcefulness, recognition of opportunity, and tenacity
- Ability to work independently and as part of a team
- Ability to work weekends and evening hours
- Able to work independently to manage multiple tasks and manage deadlines
- Commitment to the mission of Hively
- Ability to work well with a diverse population
- Insured car and valid California drivers’ license
Preferred Knowledge, Skills and Abilities
- Bilingual English/Spanish
Physical Requirements
- Ability to sit at a desk, conference table or in meeting rooms of various configurations for extended amounts of time
- Physical agility to lift and carry up to 20 pounds and to bend, stoop, walk and reach overhead
- Mental acuity to perform the essential functions of this position in an accurate and timely fashion; to make good judgments and decisions; and to evaluate the results of decisions and judgments
Job Type: Fulltime, Hourly Non-Exempt
Salary: $26/hour
Benefits
- Medical, dental and vision plans covered at 100% for the employee
- Health & Dependent Care FSA & HSA
- 14 Paid Holidays
- Generous paid time off policy
- Tuition Reimbursement
- Employee Assistance Program
- Life and AD&D Insurance
- Long Term Disability Insurance
- 403(b) plan and SEP-IRA plan with an employer contribution of 5%
Attracting Candidates from All Backgrounds
While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points.
We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.
Benefits apply for full-time, permanent positions only
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