Job description

InDemand Services is currently seeking a Field Manager to coordinate and administer the company's project implementation teams in the field to ensure the successful delivery of each client's staffing needs. In addition to coordinating the field operations, the Field Manager will provide support for the organization’s Project Managers, train and coach team leaders, and facilitate the resolution of employee issues. InDemand Services is a national Retail Staffing Organization (RSO) specializing in providing labor support for retail services such as new store set-up, remodels, and/or merchandising services throughout the United States.

What We Stand For

What you do matters, experience InDemand's employee-first culture where you are appreciated, valued, and empowered to work together for a higher purpose living out our 5 Core Company Values:

Spirit Of Excellence - Doing the best you can every day, working with a purpose and treating others with respect

Doing The Right Thing - Always upholding our commitments and embracing a culture of transparent accountability.

We Before Me - Great results are achieved by working together with collaboration and cooperation.

Grace Through Generosity - Positively impacting our employees and the greater community through servant leadership and selfless giving.

Innovate To Elevate - Embracing creative solutions to be leaders in our ever-changing industry.

Essential Duties:
MUST HAVE RETAIL AND/OR RETAIL CONSTRUCTION EXPERIENCE , specifically with Nationwide Home Improvement Chains (Lowes, Home Depot, Menards, True Value, etc) and/or Nationwide Big Box Retailers (Wal-Mart, Target, BestBuy, etc).

Oversee the day-to-day operations and management of multiple retail staffing projects with a focus on Nationwide big box retail stores; including, including, managing and training the on-site supervisors of each project.

Interact with client contacts effectively to evaluate and assess the client's staffing needs.

Evaluate and determine best methods to maintain good customer relations, including investigation and resolution of client/employee problems and issues

Communicate effectively, verbally, and in writing, with client contacts, marketing, back-office operations, and our employees daily.

Evangelize and enforce standard policies and procedures.

Instruct on-site personnel on proper fixture build, merchandising, and steel shelving procedures and techniques.

Training on-site on the proper use of company proprietary mobile app to track job progress and clock in/out employees.

Manage and monitor operating metrics while diagnosing and improving procedures to improve operational efficiency and increase customer service performance.

Work closely with on-site supervisors on project implementation, onboarding newly hired employees, safety, and training activities.

Travel as required. Approximately 50-70% of your time will be on-site at the client location(s) to support client contacts and company supervisors throughout the country.

Work may include supporting overnight shifts on-site or virtually (audio and video).

Additional Skills/Background

3 or more years of experience with multi-site operations in either Operations or Staffing Management. Multi-state experience a plus!

Experience with Nationwide Home Improvement store projects.

Experience with Nationwide Big Box Retail store projects.

Bachelor's Degree in a related field preferred

Experience with direct client interactions via site visits to corporate locations or in stores

Working knowledge and proficiency with Microsoft Excel and relevant database programs

Ability to organize and perform work efficiently; strong attention to detail

Ability to work effectively with labor

InDemand Services is offering On-Demand Pay as a new voluntary benefit that allows you to access your pay in between pay periods when you need it!

EEO Statement

Equal Employment Opportunity has been, and will continue to be, fundamental principle at Provantage Corporate Solutions, where employment is based upon qualifications without discrimination because of race, color, religion, sex, age, national origin, sexual orientation, disability, or any other protected characteristics as established by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. All employment is decided on the basis of qualification, merit and business needs while seeking to retain people from diverse backgrounds.

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