Marposs Corporation, a leading global producer of high precision measuring equipment and tooling has an opening for a Field Service Engineer.

Marposs designs and manufactures a wide range of products and solutions from; precision measurement of mechanical components of before, during and after the manufacturing process, process controls and machine tool conditions, leak tests for all industrial sectors, and automatic assembly and control lines. Marposs is a primary supplier of the major automotive manufacturers, for both ICE and EV applications, as well as the aerospace, biomedical, energy, consumer electronics and glass containers sectors.

In this role, the Field Service Engineer provides field service support to customers and utilizes their installation, maintenance and troubleshooting skills at customer sites. The Field Service Engineer will provide product/technical training to our customers and verify the operational performance of the product, which will contribute to customer's satisfaction and overall team's success.

Responsibilities:

• Positively influences customer satisfaction through the installation, support, and conduct training on site
• Uses enhanced troubleshooting skills to resolve customer issues.
• Works per the Service Manager's schedule and must be available to be on-call and respond to customer emergencies.
• Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.
• Provide timely, detailed, and accurate reports on service work performed and expenses.
• Extensive travel in Michigan and Midwest area to support customers

Skills & Experience:

• Associates' degree in engineering (electrical, mechanical, mechatronics)
• Must be able to read engineering drawings (electrical and mechanical)
• Knowledge of PC software and hardware capabilities
• Mechanical aptitude and solid math skills
• Use of equipment such as micrometers, calipers, digital voltmeters, test units, software programming, mechanical test fixtures and assorted hand and power tools.
• Provide excellent customer service
• Exceptional organizational skills
• Good Driving Record

Benefits

• 401k Match
• Company Car
• PTO
• Vacation
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability

Job Type: Full Time

Location: 3300 Cross Creek Parkway, Auburn Hills, MI 48326 (Southeast Michigan)