Financial Specialist, Neurosurgery
Job description
Job Opening Summary
Delivers excellent patient-centered service in a medical office setting by scheduling patient appointments, collecting co-payments/pre-payments/other payments, reviewing patient balances, entering charges promptly and accurately, processing referrals and maintaining a comfortable wait experience for patients based on practice protocols and UF Health Physicians policies and procedures. Greets patients professionally and provides a patient-friendly point of entry and/or exit. May be required to float to other practices or flex time, as needed, for staffing.
Job Opening Qualifications
Minimum Education and Experience Requirements:
- High school graduate or equivalent.
- Two years of business/financial/physician practice experience preferred.
- One year of financial, business, physician office or customer service required.
- Must have knowledge of validating patient demographics and insurance information.
- Associate's degree or equivalent course work may substitute for one year of required experience.
- Excellent customer relations and phone skills a must.
- Familiarity with CPT and diagnosis coding preferred.
- Incumbent should be comfortable collecting payments in a professional manner.
- Person should display initiative, have the ability to multitask, and be able to take on responsibilities.
- Ability to problem solve and be a team member is essential.
Shift hours: 8:00 a.m. - 5:00 p.m., Monday - Friday
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