Job description

Hi,

I am attaching my job description below, please check and let me know if you are comfortable with it. You can also reach out to me on this No 919-706-0107.

Flexara SME

(Wilmington, DE ) Remote

TCS

SN

Required Information

Details

1

Role

Flexara SME

2

Required Technical Skill Set

Flexara (Appbroker)

3

No of Requirements

1

4

Desired Overall Experience Range

4 + years

5

Location of Requirement

Wilmington, DE (Remote work should be fine)

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Minimum 7+ years of overall experience
• Minimum 3+ Years of relevant experience in SAM tool (i.e., App broker / FNMS) implementation, Upgrade and migration
• Support catalog creation and maintenance process, Standard template loading into App Broker, Syncing to ServiceNow, Icons & icon syncing
• Managing Catalog permissions
• Maintain activate or deactivate catalog items in the ServiceNow service catalog
• Maintain Catalog Categories to catalog hierarchy in ServiceNow
• Manage and configure License reclamation rules & policies
• Coordinate with stakeholder to support new catalog item creation
• Support on Catalog item change deployment from dev/test to production
• Co-ordinate with respective application and packaging team for catalog creation
• Able to understand the Workflows within Service Now and between ServiceNow and Flexera
• Ability to create technical documents (high-level design, low-level design, workflows etc.)
• Strong communication skills (English language)
• Ability to effectively work with global team members

Good-to-Have

• Have done minimum 2-3 App broker/ FNMS implementation and integration independently
• Hands on experience on SAM tool integration with different business applications (ITSM tools – ServiceNow, Remedy, Active Directory)
• Ability to create and define detailed project plans

SN

Responsibility of / Expectations from the Role

1

Support work to be carried out as per SOW.

2

Handle App broker implementation, Integration, Migration, Upgrade independently or minimum support

3

Configure and document technical aspects of implementation, Integration, Migration, Upgrade

4

Train and create training documents

Thanks & Regards

Team Lead

Vishal Sharma

Desk: +1 919-706-0107

www.accurogroup.com

Job Type: Contract

Salary: $40.00 - $90.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
yes

Work Location: Remote

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