Job description
Our Company & Our Property
:
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas and gracious yet unobtrusive service. With 21 one-of-a-kind hotels and resorts and 7 in the announced pipeline, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.
Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic and stylish, these hotels hum with a vibrancy that is both refined and relevant.
Role Summary :
The Food & Beverage Manager reports to the Tavern General Manager and is responsible for ensuring visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings, and our culinary reputation is second-to-none in our local market.
Core Responsibilities :
The key responsibilities for this position are:
Required Qualifications :
Preferred Qualifications :
Skills, Attitudes, and Behaviors:
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas and gracious yet unobtrusive service. With 21 one-of-a-kind hotels and resorts and 7 in the announced pipeline, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.
Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic and stylish, these hotels hum with a vibrancy that is both refined and relevant.
Role Summary :
The Food & Beverage Manager reports to the Tavern General Manager and is responsible for ensuring visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings, and our culinary reputation is second-to-none in our local market.
Core Responsibilities :
The key responsibilities for this position are:
- Be curious about the latest in food and beverage styling and design
- Be aware of competitor offerings in the local market
- Be an ambassador of Los Olivos, reach out in the community to foster relationships, market the food & beverage aspects of the hotel, and be present in the outlets for continual feedback and areas for improvement
- Be aware of the best external competitor offerings in the local market, and continually work to improve our own offerings with the goal of being the best in the market
- Ensure that all Food & Beverage Standards are being adhered to
- Oversee all Food & Beverage and Catering areas, ensuring a smooth running, profitable operation within the Hotel
- Remain personally responsible for maximizing quality levels of product and service, and guest satisfaction
- Develop and supervise all F&B team members, delivering motivational and inspirational daily rallies
- Identify training needs and develop and deliver the required training for departmental employees
- Complete duties as assigned by the Director of Food & Beverage
- Assist with the training and development of all F&B team members
- Work alongside team members to create a culture of teamwork and service excellence
Required Qualifications :
- Three or more years’ operating experience in Food & Beverage operations
- Experience in maintaining state and federal health and safety regulations
- Proven experience in driving a profitable operation
- Strong administrative skills, to include, reporting, budgeting, project management
- Excellent written, oral, and interpersonal English communication skills; computer literate.
- Strong organizational skills
- Experience curating and executing creative events in a variety of settings
- Keen eye for detail
- Ability to respond to emergency situations and remain calm.
- Positive, honest, and energetic work ethic.
Preferred Qualifications :
- Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, or related field
- Sommelier and/or mixology certifications
Skills, Attitudes, and Behaviors:
- The successful candidate will have a strong F&B background – preferably having knowledge of Santa Barbara Wine Country and an affinity for wines, the ability to connect with local staff, deliver creative F&B offerings, drive a culture of excellence, be a consummate host, and have an eye for the finer points of great personalized service.
- Understanding of expenses and payroll cost control.
- Ability to manage key talent and culture processes:
- Recruitment and selection
- Performance management
- Daily rallies and on-going development of the F&B team
- Computer literate (ability to learn new programs, interact with Excel/Word and GSuite)
- Outgoing and enthusiastic with a positive attitude.
- Excellent written and verbal English communication skills, including in front of a group, with ability to communicate detailed instructions and hold team accountable for results.
- Strong interpersonal skills, with ability to work with people from a variety of backgrounds.
- Self-motivated and results oriented.
- Ability to read, analyze and interpret common technical reports, journals, and financial reports.
- Ability to perform job functions with attention to detail, speed, and accuracy
- Ability to work well under pressure
At Auberge, we are passionate about our mission to be the best-loved manager of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.
The successful candidate will have the ability to inspire and motivate the team to deliver best in class service, along with the organization and leadership to train and execute at a consistently exceptional level.
If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
The Inn at Mattei’s Tavern is an Equal Opportunity Employer, M/F/D/V. The Inn at Mattei’s Tavern provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Inn at Mattei’s Tavern complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The successful candidate will have the ability to inspire and motivate the team to deliver best in class service, along with the organization and leadership to train and execute at a consistently exceptional level.
If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
The Inn at Mattei’s Tavern is an Equal Opportunity Employer, M/F/D/V. The Inn at Mattei’s Tavern provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Inn at Mattei’s Tavern complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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