JOB SUMMARY:

Accountable to coordinate food service activities of restaurant/bar operations. Confers with food preparation & other personnel from the dining room, bar, kitchen and banquets to plan service, review menus & other related activities. Oversees cleaning & maintenance of equipment and facilities and ensures that all liquor, health & safety regulations are adhered to. Promotes and practices “I Care” program on a daily basis.

FUNCTIONAL ACCOUNTABILITIES:

• 
  Resolves guest complaints, promptly & efficiently.
• Monitors personnel to insure compliance of proper food preparation, portioning, presentation & quality.
• Supervises bar operations to maximize profitability, minimize liabilities and conforms to the regulations of the alcoholic beverage commission of the state of Arizona.
• Monitors & maintains labor costs within budgeted parameters on a daily, weekly, monthly basis.
• Supervises cleaning & maintenance of furniture, fixtures & equipment. Arranges for repairs as necessary.
• Inspects Dining Rooms, Lounges, Arcade, Food Preparation areas, Receiving & Storage areas to ensure that Health & Safety regulations are adhered to at all times.
• May be responsible for assisting in the development of marketing for F&B and for implementation of promotional campaigns as assigned.
• Submits Team Members Performance Reviews in a timely manner as assigned.
• Receives & checks deliveries to ensure they adhere to specifications.
• Cash handling procedures are followed closely & correctly.
• Monitors specific inventory levels on a daily, weekly, monthly basis as requested.
• Monitors opening & closing procedures of outlets & personnel.
• Communicates freely with other staff members on a daily basis.
• Enforces the policies & procedures in a consistent manner, as required by the Grand Canyon Squire Inn, the State of Arizona & Federal Laws.

PHYSICAL AND ENVIRONMENTAL DEMANDS:

• 
  Ability to rarely climb, bend, drive, crouch, throw, kneel, or balance
• Ability to occasionally twist, stand, or walk
• Ability to occasionally push/pull a maximum weight of up to 50 lbs.

CERTIFICATE/LICENSE:

• 
  Employment Eligibility for the United States

• 
  High School graduate or equivalent required
• Excellent customer /employee relations
• Ability to handle multiple tasks
• Must possess excellent oral and written communication skills
• Experience in Food and Beverage Department.

IMPORTANT NOTICE:

This position description supersedes all previous descriptions. This organization reserves the right to revise this position description as conditions change. Should this occur, incumbents will be given reasonable time to adapt.