Job description
- Perform all restocking and cleaning activities as directed, including opening and closing duties
- Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests
- Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
- Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities
- Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
- Candidates must have completed high school or received similar certification (GED)
- Proven customer service experience with a strong guest-focused mentality
- Outstanding time management and organizational skills
- We prefer some experience working in the food service industry
- Must have excellent communication and interpersonal skills with customers and coworkers
Embrace the simplicity of small-town life at Sheraton Great Valley Hotel. Situated near the town of Malvern in Frazer, Pennsylvania, our hotel is framed by scenic valleys and rivers. As part of the Philadelphia suburbs, we are 30 miles northwest of downtown Philly. Plus, we're within a quick drive of West Chester University and Immaculata University along with great outlet shopping at QVC. During your stay at the hotel, keep active in our 24-hour fitness center, splash in the indoor pool and savor seasonal cuisine at The White Horse Tavern and Lounge.
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