Job description

Job Description

We are looking for a reliable, detail-oriented front desk agent with excellent customer service skills. Must have evening and weekend availability. Responsibilities Interact with guests in a warm and friendly manner. Ascertains their lodging needs. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our hotel operations. Registers guests and manages the rooming chart. Collects payments by accepting cash or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and check-in activity to determine room flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Works collaboratively with any hotel associates and resources. All other duties as assigned. Skills Proven working experience in relevant field Ability to work independently and remain motivated Helpful with customer service orientation Prioritization and time management skills Professionalism along with speed and attention to detail

Job Types: Full-time, Part-time Pay: From $14.56 per hour

Skills Listed below are the skills that are associated with this occupation.

1. account for or dispense funds

2. collect overdue bills

3. inform clients of fluctuations affecting account

4. maintain account records

5. verify bank or financial transactions

6. compute financial data

7. note discrepancies in financial records

8. verify signatures for financial transactions

9. calculate rates for organization's products or services

10. determine reasonable prices

11. collect money from machines

12. make travel reservations

13. process mail through postage machine

14. supervise clerical or administrative personnel

15. prepare cost estimates

16. prepare bill or check in restaurant or related food establishment

17. sort mail letters or packages

18. arrange for transportation or accommodations

19. provide guests with assistance

20. sell itinerary tour packages

21. collect deposit or payment

22. use knowledge of written communication in sales work

23. develop travel itinerary

24. obtain travel information for clients

25. process or prepare travel forms

26. use knowledge of international travel regulations

27. instruct customers in product installation, use, or repair .

Job Type: Full-time

Pay: From $15.00 per hour

Shift:

• 8 hour shift

Ability to commute/relocate:

• Anchorage, AK 99517: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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