Job description
We are seeking to hire a motivated and detail-oriented Front Desk Agent to support our team. The ideal candidate for this position will have prior experience working in the hotel industry and enjoy working with guests. A successful candidate will be responsible for completing daily check-in and check-out procedures, responding to guest questions, and providing excellent customer service.
Responsibilities:
- Answer phones and respond to inbound inquiries.
- Greet people in a professional and courteous manner.
- Answer emails and respond to outbound inquiries.
- Schedule appointments for clients.
- Update records as needed.
- Keep reception area tidy and organized.
- Work with other departments to coordinate services and client needs.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Joelton, TN 37080: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
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