Job description

Department

Front Desk

Must be able to fill in for any AM or PM shift

Key Responsibilities:

• Oversee the day-to-day operations of the front desk, including check-in and check-out, guest inquiries, and reservations management.
• Must be able to fill in for any front desk shifts that call off
• Manage room inventory and optimize occupancy rates through effective reservation management and coordination with housekeeping and maintenance teams.
• Maintain accurate guest records and efficiently handle billing and payment transactions.
• Implement and enforce hotel policies and procedures to ensure compliance and guest satisfaction.
• Monitor and evaluate guest feedback, responding to reviews and taking proactive steps to address areas for improvement.
• Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless coordination and efficient operations.

Reports to:

Operations Manager

Education / Experience Requisites:

Must have minimum 2 years of hotel front desk experience

High school graduate or equivalent. Must be able to speak, read, write, and understand English.

Working fluency in Spanish is a plus.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 2 years (Required)

Work Location: In person

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.