University Staff

Description

University of Colorado | Anschutz Medical Campus

College of Nursing

Position Title: Administrative Assistant II

Working Title: Front Desk Receptionist (Part-Time, 0.50 FTE)

Position #00708051 – Requisition #25540

Position location: Campus Community Health - Anschutz Medical Campus

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

• Anschutz Campus – Exemptions are allowed for medical or religious reasons.
• Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.
• Consolidated/Central Services Administration – Will follow Anschutz policy on exemptions.

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The College of Nursing has an opening for a part-time, 0.50 FTE, University Staff (unclassified) Front Desk Receptionist (Administrative Assistant II) position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here.

Nature of Work:

The University of Colorado, College of Nursing, is seeking a Front Desk Receptionist for a part-time (0.50 FTE) benefits-eligible position at the Campus Community Health clinic in Aurora, CO. Health Care Techs support specific service lines within the clinic (pediatrics, primary care, obstetrics, and behavioral health) but will be cross-trained to work across those areas as well.

Clinic Description:

With health care delivered from varied health disciplines through CU Health Partners, Campus Community Health is designed to meet convenient care needs of CU Anschutz student/faculty/staff and community members. The clinic accepts walk-ins, keeps its doors open late, and the board-certified practitioners can handle prescriptions. The CCH clinic strives to enhance multi-disciplinary care experience by providing a spectrum of physical and mental health care in an integrated care model, thereby exposing future scientists, health professionals and public health practitioners to seamless and coordinated systems of care. The clinic works closely with Student Mental Health and beginning in April 2022, will work towards complete integration when the two clinics move into shared space. The practice consists of ~3 employees.

Supervision Received:

Direct supervision will be provided by the Clinic Operations Manager.

Supervision Exercised:

None

Examples of Work Performed:

• Greets patients and their families.
• Answers phone calls and schedules appointments.
• Collects payments from patients for services provided and makes change where needed.
• Reconciles change bank daily and submits daily deposit and deposit reconciliation report.
• Inputs patient demographic and insurance data into the electronic health record system.
• Completes patient registration paperwork for health and financial purposes, as needed.
• Notifies other staff and providers of patient arrivals.
• Aids with preparation of claims for insurance payers, submits prior authorizations with insurances.
• Completes referrals for dental department.
• Practices safety, environmental and/or infection control methods.
• Processes medical records requests and makes copies of records as needed.
• Provides excellent customer service.
• Uses judgment to select proper procedures and practices in given situations.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Salary and Benefits:

The hiring salary for this position has been established at $18,000-$18,750 @ 0.50 FTE.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits:

Total Compensation Calculator:

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Minimum Qualifications:

• Two years of general clerical experience.

Substitution: College or university course work, appropriate to the work assignment, may substitute on a year-for-year basis for the experience

Applicants must meet minimum qualifications at the time of hire.

Conditions of Employment:

• Must be willing and able to work in normal patient care environment with some exposure to biological hazards and infectious diseases.
• Must be willing and able to pass a sex offender background check.

Preferred Qualifications:

• Experience utilizing bilingual skills (Spanish/English) at a conversation level in a clinical setting.
• Experience providing support over the phone and in-person to diverse groups of customers
• Experience utilizing Microsoft Office programs
• Experience working with public and/or private health insurance plans
• Experience using an electronic health record system

Competencies:

• Demonstrated commitment and ability to advance diversity and inclusion.
• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Interpersonal skills to work effectively with patients, their families, and members of the health care team.
• Outstanding customer service skills.
• Unconditional ability to maintain patient confidentiality.
• Exemplary organizational skills and ability to prioritize effectively.
• High level of attention to detail and accuracy.
• Ability to comply with established rules, policies and procedures and to meet deadlines.
• Ability to work flexible schedules with multiple service lines (adult medical, pediatrics, behavioral health, and dentistry).
• Knowledge of and ability to adhere to HIPAA and OSHA guidelines.

Special Instructions to Applicants : Required Application Materials: To apply, please visit: Application Materials Required : Cover Letter, Resume/CV, List of References Application Materials Instructions : Application Deadline: Applications are accepted electronically ONLY at www.cu.edu/cu-careers. Applications will be accepted until finalists are identified. Those who do not apply by this date may or may not be considered.

Job Category : Administrative Support and Related

Primary Location : Aurora

Department : U0001 - DENVER & ANSCHUTZ MED CAMPUS - 20468 - CON-DEAN ADMINISTRATION

Schedule : Full-time

Posting Date : Oct 25, 2022

Unposting Date : Ongoing

Posting Contact Name : College of Nursing HR

Posting Contact Email : con.hr@ucdenver.edu

Position Number : 00708051