Job description

General Responsibilities:

Directs residents, applicants, and visitors to appropriate staff for service. Schedules appointments. Writes and dispatches work orders for the Far Rockaway portfolio. Responsible for daily intake of phone calls and walk-ins.

Location: Brighton Beach, Brooklyn 11235

Payrate: $17/hr to 19/hr

Specific Duties and Responsibilities:

• Meet, greet and direct all resident and visitor traffic to appropriate parties (i.e. Occupancy Specialists, Rental Clerk, District Property Manager and all other office personnel.
• Receive work orders, update work order log and maintain up to date work order files by filing completed work orders weekly.
• Provide regular reports on work order statistics as required.
• Dispatch service requests to Operation Manager and/or designated supervisor regularly during the course of the business day.
• Answer phone lines for office and direct callers to appropriate parties, take messages as needed from callers.
• Check voice mail regularly in the a.m. and p.m. hours and deliver messages to appropriate parties.

• Assist in the processing of weekly payroll.
• Preparation and distribution of resident correspondence as needed to residents.
• Open incoming mail and distribute daily.
• Assemble and prepare reserve for replacement summaries quarterly.
• Conducts research and prepares statistical reports and other projects as assigned by District Property Manager, Director of Housing and/or other Corporate Officers.
• Performs other related tasks as requested or assigned.

Requirements:

· High school graduate or G. E. D. preferred.

• Working knowledge of property management, resident relations and general office procedures.
• Computer proficiency in Microsoft Office.
• Excellent customer service skills.
• Strong organization skills.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Brooklyn, NY 11235: Reliably commute or planning to relocate before starting work (Required)

Language:

• Russian (Required)

Work Location: One location

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