Job description
Position Description
Based just north of Harrisburg in Duncannon, PA, Rohrer Bus is a diverse transportation company that has evolved from decades of experience in school and commercial passenger transportation solutions. Over the last century, our Rohrer Bus family has helped transform passenger transportation with a product and service offering that ranks among the very best in the industry. We have achieved these abilities through long-standing and extremely valuable relationships with some of the most experienced employees, suppliers, and, most importantly, customers. Learn more about our company here: www.rohrerbus.com/company/
Our Front Desk Receptionist is responsible for greeting and directing customers to the proper personnel to address their needs.
Position Details)
Primary Objectives
Create a warm, welcoming and helpful atmosphere for customers, employees and visitors.
- Assist all visitors in a respectful manner and ensure that they are connected to the appropriate staff member.
- Manage the multi-line phone system and direct calls to the correct person or department.
- Page employees as necessary.
- Open and lock lobby doors and the supply closet.
- Ensure that the lobby is presentable to visitor at all times.
- Ensure that outgoing mail is posted.
- Provide support for projects involving updating spreadsheets, data entry and analysis and, materials tracking.
- Assist various departments with mailings, sorting, alphabetized filing, stuffing envelopes, preparing folders and additional administrative tasks.
Required Knowledge, Skills, and Abilities
The knowledge, skills and abilities listed below are representative of the needs required to perform the primary objectives successfully. Reasonable accommodations may be made to assist individuals with disabilities to perform the primary objectives.
- Excellent interpersonal skills
- Attention to detail and a high level of accuracy
- Effective organizational and time management skills
- Computer experience, including Microsoft word, Excel, Access, Powerpoint, email and the internet
- Proper telephone etiquette
- A High School diploma
Work Requirements
- Must be able to pass background checks and pre-employment drug screening.
- Must be able to spend hours sitting and using office equipment and computers, which can cause muscle strain.
- Must have the ability to maintain attention to detail despite interruptions.
- Must have the ability to read printed materials and a computer screen, and have the hearing and speech necessary to communicate in person and over the telephone.
- Must be able to handle the pressure of emergency and high priority calls.
Benefits
- Health
- Vision
- 401(k) Plan (we contribute!)
- PTO
- Dental
- Disability
- Life
- Holiday
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