Job description

For the Leawood Hudson Hawk Barber & Shop located at 5049 W 117th St, Leawood, KS 66211

You’re a punctual person looking for a flexible but set schedule. You like to dress your best and Stay Sharp by maintaining a professional and well-groomed appearance. You support local businesses and would love finding a position within one that values their culture, teamwork, and continuous, healthy growth. Creating favorable and lasting impressions with the customers you help, is what makes you smile. Problem solving, forward thinking, and attention to detail are just some additional skill-sets you can “check off” the list. With outstanding performance, comes additional responsibility and compensation, since we like to grow our team from within. Does this sound like you? Are you looking for a part-time job?

Look no further, we’ve got you covered.

Responsibilities

• SCs are often the first point of contact for guests entering the shops for appointments, they engage guests as they enter the shop, creating a favorable and lasting impression from the time guest enters and exits the HH shops
• The SC position is highly responsible for the overall guest experience, look, feel, cleanliness, communication, and performance of the lobby and front desk of shop
• Ensure retail shelves and merchandise are cleaned, organized, and stocked
• Perform backbar exchanges, checking in inventory as needed, and providing inventory management support for the Shop Lead and Lead SC
• Schedule walk-in appointments, ensure that cancellations or adjustments are taken care of as outlined by HH, and assist with call-outs as needed
• Operate cash register, cash handling and payments for services rendered and issue change and receipts, accurately use reservation system, ensure register closed nightly with cash deposit pulled
• Actively promote and have knowledge of HH service menu, additional services (email and text reminders, recurring appointments, etc) and merchandise/products for sale
• Continual effort for shop upkeep; sweep between any station where needed and the entire shop; towels laundered, folded, supplied at towel station; hot towels supplied in the towel warmer, additional responsibilities listed on the daily list
• Ability to problem solve and exhibit forward thinking as guest concerns arise
• Read and understand HH Handbook, policies, and procedures
• SCs maintain a well-groomed and professional appearance as the face of our brand
• SCs are typically scheduled in shops 30 minutes before opening to 30 minutes after shop closes, by shifts. Shifts are scheduled 30 minute breaks for shifts longer than 8 hours (unpaid) or 15 minute breaks for shifts 6 hours or less (paid)
• SCs clock-in and out for shifts and breaks using the reservation system
• Ability to arrive to work 5-10 minutes prior to your assigned shift start time and ability to stay past shift to complete tasks, if necessary
• Fill in for absent team members as necessary

Pay / Benefits / Performance

• SC are paid hourly compensation based on number of hours worked
• SCs receive 6 month performance appraisals with opportunities for pay increases

Qualifications Minimum 18 years of age

• High school graduate or equivalent
• Customer service, computer and phone service experience preferred
• Full availability for weekend and holiday hour shifts preferred

Job Type: Part-time

Pay: $13.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Work Location: In person

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