Job description
As a Front of House Manager at KingPins Portland your role is to support our food and beverage operations team to enhance the guest experience and ensure team member productivity and safety.
WHAT WILL YOU BE DOING DAILY?
- Ensure day-to-day department operations run safely, smoothly and efficiently through having a visible presence and demonstrating leadership
- Support your team in areas of service and cleanliness of the venue
- Check in with guests at every opportunity to ensure complete satisfaction with their experience
- Interview, hire, train and counsel team members
- Be a point of contact and assist with execution of group events
- Represent KingPins’ Mission, Vision and Values in all interactions with guests and team members
- Adhere to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
- Possess knowledge of all venue food and beverage positions and assist when needed
- Uniform checks for team members to ensure proper uniform and appearance
POSITION REQUIREMENTS
- At least one year previous experience in a leadership role at a venue that includes restaurant or full service food and beverage and/or activities (golf, bowling, games, etc.)
- Strong Communication skills
- Strong multi-tasking skills with team members, guests and fellow managers
- A guest focused mindset
- Food Handlers and OLCC certification
- Candidates must be at least 21 years of age
- Ability to perform work duties while standing and walking for most of the shift
- Ability to lift/carry up to 25 pounds and occasionally up to 50 pounds
- Flexible scheduling to include evenings, weekends and holidays
- Basic computer and Microsoft Office skills
- High School Diploma Required
PERKS AND BENEFITS
- Offered at $55,000 - $65,000 annually with performance bonuses of up to $2,000 per quarter
- Service Charge Gratuities from $1,000 - $2,000 annually
- Medical and Dental Coverage
- Paid Time Off
- 401k with 4% match
- Meal, bowling and arcade discounts
KingPins is an Equal Employment Opportunity company
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 1 year
Restaurant type:
- Bar
- Casual dining restaurant
- Fast casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Weekend availability
Experience:
- Restaurant management: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
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