Job description
Duties include, but are not limited to:
Gambling Games
- Compare data to verify that slot machines are approved for use in Iowa
- Verify storage media of gaming devices
- Perform slot system testing and table game testing
- Verify serial numbers of gaming device inventory with respect to their shipment in and out of state
- Verify the licensee maintains accurate inventory and destruction methods for cards, dice, layouts or other implements of gaming
- Review and approve Rules of the Game and verify compliance
- Perform audits of gambling game based promotions and tournament games
Compliance Duties:
- Verify related party transactions and out of state vendor RTA’s (Request for Transaction Approval) as approved by the Commission
- Observe or review surveillance video of the drop and count process
- Verify the licensee’s gaming revenue documentation, identify unresolved variances, and adjust revenue when necessary
- Verify the facility is following their Security Plan and is conducting surveillance operations in accordance with Iowa Code and rules set forth by the Commission and DCI
- Verify that licensees follow their self-imposed methods for complying with problem gambling requirements
- Monitor licensee’s efforts to comply with restrictions on minors and intoxicated persons participation in gaming activity
- As applicable, verify space, kiosks, signage at retail sports book, review sports wagers offered, investigate retail sports wagering complaints, and assist with mobile complaint investigation as requested
General Regulatory Duties:
- Utilize, interpret and apply the Code of Iowa and Iowa Administrative Rules.
- Advise licensees on the proper conduct of gaming in Iowa
- Review surveillance and security incident reports; take action when necessary
- Interpret incident reports received from DCI agents and generate a response to DCI detailing IRGC agency action
- Review internal controls/procedures, and make appropriate revisions or recommendations to licensee prior to final approval
- Observe performance of the various functions of the licensee’s staff to verify compliance with approved procedures, administrative rules and internal controls
- Interact with licensees and the public in a professional and courteous manner
- Facilitate the resolution of regulatory disputes
- Respond to a complaint received from the public or licensed individual, and ensure that the facility also responds if appropriate
- Interact with licensees and the public in a professional and courteous manner
Occupational Licensing Duties:
- Review and process occupational license applications
- Interview applicants for occupational licensing
- Determine license eligibility of applicants
- Establish any conditions for licensing an individual and follow up on licensee’s compliance
- Act upon certificates of non-compliance for child support and centralized collections to ensure organization compliance with Iowa Code
- As required, complete paperwork for denial/ suspension/ probation/ notice of information of the occupational license
Rule Violations/Gaming Board/Appeals Duties:
- Review and investigate alleged rule violations, develop incident reports, and determine whether a rule violation occurred based upon investigative findings
- When necessary, attempt a resolution of a rule violation by issuing a verbal or written warning, or negotiating a stipulation with the alleged violator
- Function as an initiating gaming representative for cases necessitating a gaming board hearing, by preparing a gaming board hearing request packet for submission to the gaming board and presenting testimony before a gaming board.
- Testify at administrative law hearings or commission meetings regarding appeals of administrative actions.
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
- Graduation from an accredited four-year college or university with a degree in accounting, public or business administration, compliance, finance, law, or a closely-related field.
- Four years of full-time work experience in the compliance with or interpretation of administrative rules, laws, or regulations.
- Four years of full-time work experience in the pari-mutuel racing or gaming industry in a position that involved interpreting rules, compliance, and making judgments.
- A total of four years of education and/or full-time experience (as described in number two or three), where thirty semester hours of accredited college or university course work in business, accounting, public or business administration, compliance, finance, law, or a closely-related field equals one year of full-time experience.
- Current, continuous experience in the state executive branch that includes one year of full-time work as a Gaming Representative 1.
Positions in this class require the ability to pass a background check to obtain licensure by the Iowa Racing and Gaming Commission. Licensure is necessary for permanent employment.
Join Us!
Whether it's caring for those in need, making highways safer, or improving agriculture production, the work that we do matters to the people of Iowa.
We take our responsibilities and the public trust very seriously. We are committed to delivering the services that matter most to the people of Iowa. If you have the skills, the commitment and the desire to make a difference, then we invite you to explore the career opportunities available with the State of Iowa.
Career Choices
State government is one of the largest employers in Iowa, and also one of the most diverse. From state trooper to nurse to engineer, the state offers a wide variety of career opportunities.
The state offers paid vacation, sick time and holidays, a defined benefit retirement plan, health, dental, vision, and long-term disability insurance along with flexible spending accounts. For more information, please visit the executive branch employee benefits website.
The State of Iowa is committed to providing an outstanding employment experience. Check out this Benefits Beyond the Paycheck brochure (Download PDF reader).
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