SUMMARY

The Rock Hall’s Garage Musician is a performing musician responsible for creating an engaging experience for Rock Hall guests while sharing their love of the history and sounds of rock and roll. This includes facilitating the Rock Hall’s Garage space, interacting with guests, demonstrating and teaching instrument performance to audiences of varying skill levels, and working with the broader Education & Visitor Engagement team to make sure that the Museum is providing the best quality service possible. They exemplify the Rock Hall’s Fans First philosophy, have a deep knowledge of rock and roll history, and have an enthusiasm for performing in front of crowds and delivering high-quality educational experiences to fans from around the world.

JOB RESPONSIBILITIES AND DUTIES:

1. Works in the Garage space. This includes (but is not limited to) facilitating jam sessions, performing with guests, demonstrating and teaching instrument performance to audiences of varying skill levels, encouraging participation, handling logistics (capacity management, time management), and recording performances.

2. Learns and embodies the Rock Hall’s educational philosophy of Sound-Context-Meaning.

3. Maintains, rotates, and services Garage gear, including drums, basses, guitars, and keyboards

• Tunes guitars several times daily
• Tunes drums
• Changes drum heads and guitar strings
• Performs other maintenance tasks on gear as needed

4. Works closely with other members of the Education & Visitor Engagement division, including but not limited to Stories of Rock programming, Rock Hall Live performances, and Toddler Rock and Rockin’ the Schools educational programs.

5. Embodies the Museum’s mission to “Engage, Teach, and Inspire through the power of rock and roll.”

• Understands the Rock Hall brand and guests.
• Engages guests and helps them connect to the history and sounds of rock and roll.
• Communicates new ideas about how to better engage guests.
• Serves as a role model for all OnStage staff by exhibiting superior quality service.

Performs additional duties as required.

JOB REQUIREMENTS AND QUALIFICATIONS:

Education Level: High School degree or equivalent required. Preferred qualifications include a Bachelor’s degree in field related to the museum’s mission is preferred (music, performance, education, museum education). Ability to read and demonstrate basic oral, written, mathematical and manual skills. Ability to communicate in Standard English required. Spoken knowledge of other languages, particularly Spanish, is also a plus.

Experience in Field: Proficiency in music performance, preferably on multiple rock and roll instruments (guitar, bass, drums, keyboards); ability to read music (notation, tab, Nashville numbers) and experience as a live performer is preferred. A minimum of one (1) year professional experience in education, with preference given to those who have worked in a museum or cultural institutions as a teaching artist. Customer service experience in a cultural arts environment is preferred.

Technical Expertise: Knowledge and expertise of music gear and maintenance (including, but not limited to, tuning, string and drum head changing, and proper instrument set-up).

Unique Expertise/Certification/Registrations:

• Exhibit a strong commitment to working with educators and young people
• Strong public speaking, communication, and interpersonal skills; comfortable working with famous musicians & VIP guests
• Possess a passion for customer service and rock and roll
• Ability to organize and prioritize tasks to meet deadlines and manage multiple projects with minimal supervision and a strong attention to detail.
• Sets a strong example for others by initiating collaboration and working consistently in a collegial manner.
• Bilingual capabilities helpful.
• Ability to successfully pass a Rock and Roll Hall of Fame reference check, background investigation, and drug screen.
• Computer Literate: Microsoft Office

Working Conditions:

• Environmental Parameters: Ability to work in a window-less office. Ability to work in confined areas (coat check room). Ability to work in all types of weather conditions. Ability to work in crowds of people.

Physical Demands:

• Strength: Lift up to 20 lbs. (approximately).
• Type: Express or exchange ideas by means of spoken word and to perceive nature of sounds.
• Ability to hear accurately to monitor radios and interact with the public. Demonstrate clarity of vision to distinguish date and time on admission tickets; judge distance and space relationships; identify and distinguish colors.
• Ability to perform tasks concurrently. Work involves walking or standing most of the time, but may involve sitting for brief periods of time.

Equipment Used: Two-way Radio, personal computer, telephone, instruments.

Safety Hazards: Minimal hazards. General museum conditions.

Aptitude Requirements:

Cognitive:

• Analytical: Ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions.
• Communication: Ability to be conversant in Museum rules and procedures, ability to resolve issues arising from displeased visitors.
• Ability to understand and carry out written or verbal instructions.
• Ability to answer inquiries from visitors.
• Administrative: Ability to complete forms. Ability to pay attention to detail and accurately distinguish data.

Manual:

• Motor Coordination: Ability to make necessary movements in selecting, picking and depositing items.
• Finger Dexterity: Ability to pick, pinch or otherwise work with fingers to operate above equipment and secure wristbands. Ability to pick up a variety of items and place them on shelves; to move knobs, buttons or switches.
• Manual Dexterity: Ability to seize, hold, grasp, turn or otherwise work with hands. Ability to shake, sort, fold or stack items; to place and retrieve items.

Work Schedule: Both part time and full time positions are available. The ability to work at least 20 hours per week is expected of part timers, and the ability at least 40 hours per week is expected of full timers; any shift as assigned, including evenings, weekends and holidays. Ability to work rotating shifts and on short notice. Ability to work overtime as business needs demand.

Employer's Rights: This job description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time.

The Rock & Roll Hall of Fame is an Equal Opportunity Employer & Drug Free Workplace