Job purpose

Golf Shop Associates provide Members and guests with friendly, courteous, knowledgeable and quality Golf shop service.

Northland Country Club (NCC) is accepting resumes for Seasonal Golf Shop Associate positions. We are seeking a passionate and self-aware individual who will use their talents in the areas of golf and hospitality to connect with our members and guests to enhance the golf experience.

The Seasonal Golf Shop Associate is responsible for promoting the game of golf and being a brand ambassador for NCC. They will assist in all facets of the golf shop operations including merchandising, managing daily play, and assisting members to create a first-class experience. If you are the candidate chosen for this role, you will work alongside an exceptional team of PGA professionals and club staff.

Duties and responsibilities

• Accurately reserve tee times and register members and club guests.
• Ensure an accurate account of the transactions, collections, disbursements, daily reports, deposits and cash drawer/computer system.
• Complete daily opening and closing checklists as outlined in the Golf Manual.
• Perform merchandising duties.
• Manage and sell golf shop merchandise to Members and club guests.
• Gather a working knowledge of the club?s policies and procedures in an effort to accurately inform the Members and club guests.
• Perform any requested administrative duties.
• Operate within all guidelines, policies, standards and constraints as established by Hampton Golf.
• Spread hospitality and goodwill among all members, guests, and fellow team members.
• Welcome all members and guests in the Golf Shop and around the club; anticipate and assist in their daily needs.
• Understand the entire operation thoroughly:
• Northland Country Club rules and regulations.
• Golf Operation?s policies and procedures.
• Assist with all roles of the golf department as needed (starter, ranger, outside ops)
• Assist HP/AP in placing of special orders and receiving/displaying of stock orders.
• Familiarize yourself with all products in the pro shop. Clubs, balls, shoes, & apparel.
• Keep Golf Shop neat and clean at all times.
• Reconcile daily Jonas transactions with ForeTees.
• Assist with club repair.
• Monitor and update ForeTees.
• Participate in Staff Education Opportunities
• Staff is encouraged to practice and play. Goal is to play with 30 members each season.

Qualifications

Two years of golf shop experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.