For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

JOB DESCRIPTION

The Group Sales Representative is proficient in selling group tickets to LA Kings games to various organizations and companies. This individual would seek to develop business relationships to gain revenue by selling group tickets to Los Angeles businesses, specific niche communities and community groups for the LA Kings. A core function of an LA Kings Group Sales Representative is proactively and efficiently generating new revenue through outbound calls, client meetings, customized emails, prompt responses to inbound calls, team-related events, upselling, cross-selling, and generating referrals.

ESSENTIAL FUNCTIONS

• Generate group ticket revenue using all sales methods, including cold calls, face to face appointments, arena tours, prospecting, and networking
• Plan, develop, and execute strategic group sales promotions and theme nights by creating a unique offer and targeted sales campaign to a specific niche group or community; Attend team, community, and other events for the purpose of maximizing sales opportunities
• Prospecting in order to generate new business relationships; responsible for hosting client meetings and potential client presentations on a regular basis
• Perform "game day" responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables
• Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings
• Manage accounts to exceed established sales goals; Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc.; Maintain high level of customer service to existing and new clients

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The Group Sales Representative must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:

• Ability to provide an outstanding level of customer service
• Outstanding listening, written, and verbal communication skills
• Quality presentation skills – ability to create, analyze, interpret, and present reports and correspondence
• Highly organized, resourceful, detailed-oriented, quick learner and time management skills
• Ability to professionally communicate and interact with all levels of management
• Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems
• Ability to professionally handle highly sensitive and confidential information
• Knowledge in AXS Back Office, Microsoft Dynamics or other ticketing and CRM software preferred

QUALIFICATION STANDARDS

Education:

• High School diploma or its equivalency (Bachelor of Arts/Sciences Degree preferred)

Experience:

• 0-2 years of related work experience

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.