Collette is seeking a Head of Sales Canada. Successful candidate must reside in the Toronto area.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

The Head of Sales Canada manages a team of Business Development Managers (BDMs) and is responsible for their development in becoming successful in their territories. Success includes aligning to and hitting strategic goals set by the company. The Head of Sales Canada is also responsible for hiring and performance management of the team. This is all done collaborating and communicating with the Vice President of Canada.

Primary Functions:

• Collaborate as a member of the Sales Leadership Team to define the North American national sales strategy designed to accomplish Collette’s strategic objectives each year.
• Establish a scheduled management rhythm, articulate, and assist with the individual tactics BDMs are required to execute to accomplish the national strategic goals in their sales territories.
• Evaluate the success of each BDM based on sales metrics and strategic planning.
• Lead the ongoing training and skills development of BDMs by identifying areas of weakness and working with the Manager of Sales Development and Education to address training needs.
• Assist in the professional development of BDMs in collaboration with Sales and Leadership Coach to address coaching and development opportunities
• Serve as a voice for Outside Sales and communication strategy in various Liaison roles with other departments.
• Collaborate with the Customer Experience (CX) Team to be an advocate for the guest and to make sure the guest experience is at the forefront of corporate decision making.
• Maintain strong relationships with the highest revenue accounts in the region.
• Assess “at risk” accounts in the region and assist in overcoming challenges

Knowledge and Skills:

• Bachelor’s Degree required
• 3-5 years’ experience required
• Strategic and Critical Thinking
• Strong relationship building and negotiation skills
• Knowledge of market trends and competitive landscape
• Demonstrated leadership skills to motivate and mentor staff
• Well - developed oral and written communication/presentation skills
• Proactive, positive, and professional approach and demeanor
• Proven track record of sales success
• Computer Skills (Excel, CRM, Word, Hub)

Travel Requirements:

• Sales and Regional Meetings
• Sales Leadership Meetings
• On road with BDMs as needed
• FAM trips
• President’s Club