About Us:

The Mission of Caring Network is to honor and glorify Jesus Christ, the author and creator of life, by bringing His love and compassion to abortion minded women and equipping them to choose life - both physical and spiritual.

About the Role:

Are you an empathetic individual, looking to make a meaningful impact in the lives of those in need? When a woman is unexpectedly pregnant and reaches out for services, her first point of contact with Caring Network is our Helpline. Through a variety of lead types (telephone, text, online), our staff has the opportunity to connect with her, earning the right for us to serve her with caring life-affirming services. The helpline professional functions harmoniously with team members, contributing to smooth scheduling, record-keeping, and functioning across all centers. The ideal candidate will participate in Caring Network’s supportive culture, which we demonstrate through positive and professional interactions with our clients and one another. We will train the right individual for this position. There are opportunities for advancement.

Responsibilities Include:

• Carries out essential Helpline administration and appointment scheduling duties.
• Interacts calmly, compassionately, and professionally with clients in stressful situations.
• Listens well and responds to callers’ unique situations.
• Believes in the benefits of the services offered and conveys with confidence what we do and do not provide.
• Contributes to and is mindful of ministry goals and growth.
• Maintains confidentiality of clients and staff.

Candidate Requirements:

• A committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord and is a participant in a local church
• Maintains a consistent life-affirming philosophy and would never refer or advise a woman to have an abortion
• Agree with and be willing to uphold Caring Network’s Statements of Faith and Principle and Core Values; Humility, Mutual Respect, Sacrificial Love, Optimism, Excellence, Integrity, Mission Focus, & Perseverance
• Enthusiasm for and commitment to the mission and strategy of Caring Network
• Adheres to clinic policies and procedures
• Lead, initiate, and participate in prayer as appropriate
• Ability to share the Gospel, the good news of salvation
• Possess the ability to answer questions in alignment with the Bible
• Undergraduate degree or equivalent experience.
• Exhibits genuine love and respect for the potential client facing an unexpected pregnancy, no matter the circumstances.
• Very strong computer skills and multi-tasking abilities.
• Strong verbal/written communication skills and problem-solving abilities.
• Strongly experienced in administration and human services.
• Dependable, professional, organized, detail-oriented, flexible, harmonious, and teachable.
• Exhibits consistent timeliness.
• Accepts feedback and constructive criticism and adjusts, as needed.
• Works as part of a team with a positive, humble, truthful, and gentle attitude.
• Spanish fluency a plus but not required.

Benefits (FT)

• Comprehensive benefits including medical, dental and vision care
• Retirement plan with employer contribution after the first year of employment
• PTO including vacation, sick and personal time