Job description

Hiring Event

Thuesday January 26th, 2023 from 11:00am - 4:00pm

Walkin's Welcomed! Hiring on the Spot!!

Location - 4650 S. Tamiami Trail Sarasota, FL 34231

* * * Come Dress to impress!! * * *

Customer Service Representative 2 part-time positions available

Pay Rate: $15.25/hr

Primary Job Functions:

• Provide an outstanding service experience for every Ashley customer and guest. Maintain a welcoming, professional visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner in a way that represents the Company brand image.
• Handle customer issues directed to the store, over the phone and in person; take detailed notes and execute steps needed for resolution in a positive, professional, and helpful way.
• Respond to customer’s inquiries regarding sales, billing, and delivery; call customers to confirm and schedule deliveries; partner with the sales team to meet and exceed customers’ service expectations professionally and with respect.
• Process sales orders accurately and efficiently. Follow cash handling procedures. Assist customers with the credit application process and financing arrangements as needed. Maintain sales transaction documentation.
• Assist with store opening and closing procedures including cash balancing and daily checklists.
• Provide clerical support for store administration and accounting functions. Handle telephone traffic and route calls using professional paging methods. Assist in the completion of daily sales and other store reports.
• Assist with inventory and loss prevention processes. Participate in the bi-annual inventory process.
• Demonstrate the Company’s Core and Growth Values in the performance of all job function.

Retail Sales Associate – 2 full-time positions available

Training Rate: First 60 days $15.00/hr then $11.00/hr + Incentives/Commission

Primary Job Functions:

• To be a successful Retail Sales Associate at Ashley you must be someone who:
• Is outgoing, friendly, and easy to talk to
• Gets charged up by interacting with others
• Conveys information in a way that inspires action
• Gets excited by developing and sharing fresh ideas
• Thrives in an environment that rewards for delivering world-class service and delighting our guests
• Provide an outstanding service experience for every customer and guest. Maintain a welcoming, professional visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner in a way that represents the Company brand image.
• Process sales orders accurately and efficiently. Follow cash handling procedures. Assist customers with the credit application process and financing arrangements as needed. Maintain sales transaction documentation.
• Resolve customer issues with minimal supervisor.
• Assist with store opening and closing procedures including cash balancing and daily checklists.
• Assist with inventory and loss prevention processes. Participate in the bi-annual inventory process.
• Perform other duties as assigned by management.

Warehouse - 1 full-time position available

Hourly Pay: $15.00 per hour

Primary Job Functions:

• Maintain floor inventory by arranging showroom floor and setting-up incoming product. Transfer product from warehouse to floor, monitor incoming product for structural integrity and/or flaws.
• Remove sold product from floor, wrap and store until customer delivery or load product into customer vehicle for customer pickup.
• Communicate daily or weekly as needed with the Visual Lead or Manager to coordinate efforts in prioritizing work for reading the floor for incoming merchandise.
• Responsible for the clerical side of the warehouse operation documenting product receipt.
• Receive and distribute and/or install parts that are ordered for repairing floor samples.
• Organize and maintain the warehouse, performing general housekeeping duties, including maintaining cardboard trailer/dumpsters. Keep the backroom warehousing area neat and clean.
• Building maintenance, completing simple repairs.
• Ability to regularly lift and transport objects over 100 lbs. with or without reasonable accommodation
• Complete and submit weekly warehouse checklist.
• Work to reduce store WHS operating expenses.
• Maintain reliable attendance.
• All other duties and special projects as assigned.
• Knowledge, Skills, and Abilities
• Warehouse functions
• Hand tools
• Ability to use some industrial machinery
• Proper methods for lifting/stacking and leverage
• Basic Computer functions
• Strong product knowledge
• Detail oriented
• Manually unload and load product repeatedly from semi-trailers.
• Ability to communicate with others
• Ability to supervise and provide leadership
• Maintain a valid driver’s license

Requirements & Qualifications:

• Legally authorized to work in the US, Required
• At least 18 years old, Required
• High School Diploma or equivalent, Required
• 2 years’ customer service and/or sales experience, Required
• Ability to regularly lift over 25 lbs. with or without reasonable accommodation
• Ability to transport loads of 40 lbs. with or without reasonable accommodation
• Ability to work flexible hours, including weekends and Holidays
• Demonstrate Ashley’s Core and Growth Values in the performance of all job functions.
• Maintain reliable attendance
• Thrive in a team environment

Benefits: FULL TIME POSITION ONLY

At Ashley we believe in providing you flexibility for you and your family. When you join our family, you are eligible to participate in our comprehensive Benefits programs which includes: Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and Profit Sharing. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Who Are We?

Ashley is the largest manufacturer of home furnishings in the world and has been named one of America’s Best Employers by Forbes. We are on the cutting edge of innovation with a laser focus on technology. We invest in automation initiatives creating industry-leading, high-speed automated equipment and manufacturing systems.

“Since 1945, our teamwork, systems, and desire to continuously improve demonstrate a company whose passion is put into every action. Ashley’s vision is “We want to be the best home furnishings company”. We strive for nothing less than earning the loyalty and trust of our employees and customers every day.” -Todd Wanek, President, and CEO

One Ashley Core Values

• Honesty & Integrity
• Passion, Drive, Discipline
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

Ashley Furniture is known for having a “Growth Mindset”, and it is our mission to help those around us continue to grow. We implement continuous improvement learning programs for those within our organization and outside of our organization.

We support community development by honoring our military, and first response teams, and investing in medical research. We strive to be an industry leader in waste reduction by increasing recycling and upcycling in our manufacturing facilities, distribution centers, and retail spaces.

Learn more about our efforts below

Programs we Support:

Soldiers Walk Memorial Park

Operation Shut Eye

Aiding First Responders

City of Hope

Heartworks

Hope to Dream

Ashley’s Angels

Crisis Response

Scholarship Programs and Tuition Reimbursement

We are an equal opportunity employer and provide a drug free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals only.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Employee discount

Work Location: One location

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