HOSPITAL CONCIERGE - University Hospital

Full Time
San Antonio, TX 78229
Posted
Job description

Onsight Healthcare provides our healthcare partners with comprehensive valet, healthcare, and customer service solutions that focus on patient care. Our business is not just delivering creative multi-service solutions but building dynamic teams that function as an extension of our client’s healthcare facility.

As a Hospital Concierge, you can make a huge difference!! APPLY TODAY and embark on your new adventure with Onsight Healthcare!! You will love it here!!

You are the first person a guest interacts with once they arrive to the parking facility. In this role, you will improve the parking experience by providing directions, answering questions, and assisting guests. Alongside your fellow team members, you'll elevate the patient experience this is where our #hellohumankindess culture shines!

Location

  • University Hospital in San Antonio, TX

Hours of Operation (FT and PT available)

  • Saturday and Sunday (Must work an 8-hour shift)
    • 1 PM to 9 PM
    • 9 PM to 5 AM

Position Overview

  • Greet patients and guests as they arrive at the parking facility
  • Direct traffic in the parking area as needed and assist patients and guests in entering and exiting the parking garage
  • Answer general inquiries such as shuttle transportation, directions, and parking
  • Assist with patients, visitors, and guests to the shuttle stop and their vehicle; please note this includes wheelchair assistance

What's in it for you?

  • Cash tips daily on top of base pay!
  • $400.00 sign-on bonus (paid out 90 days after start date)
  • Accrued Paid Time Off (PTO)
  • DailyPay App available (same day or next day pay for hours worked; fees associated with early withdrawals)
  • Advancement Opportunities
  • Annual Merit-Based Pay Raises
  • Referral Program
  • Available benefits for Full-time shifts only! (35+ hours per week)
    • Medical, Dental, and Vision Insurance
    • Short and Long-term Disability Insurance
    • Life and Accidental Insurance

Position Requirements

  • Previous customer service experience is required; previous hospitality industry experience is preferred
  • Ability to effectively build relationships with hospital employees and team members
  • Ability to communicate clearly and effectively
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Ability to pass a background check and drug screen
  • Ability to stand, sit, or walk for up to 8 hours at a time in an indoor environment
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance
  • Posses conflict resolution skills and experience when dealing with difficult situations
  • Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions

Hospital Requirements

  • COVID-19 Vaccination


Onsight Healthcare is proud to be an Equal Employment Opportunity and affirmative action employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

By applying to this position, you are opting-in to SMS messages. We do not sell phone numbers to third parties. SMS is only used for Onsight Healthcare application purposes. If you wish to opt-out, contact us at recruitment@onsight.healthcare

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