Job description
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Use your cell phone to text the word SIZZLE to 22100 to get scheduled with a hiring manager
ESSENTIAL JOB FUNCTIONS:
- Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.
- Obtains staffing and station assignments for all servers, service assistants, runners and bar staff from the Manager-on-Duty. Completes table/station chart with these assignments.
- Correctly completes all opening and side work duties of the hostess/host at the start of the shift, in a timely manner.
- Answers the telephone in a timely, pleasant and courteous manner. Correctly takes, confirms and documents reservations.
- Immediately recognizes and greets arriving Guests, obtains Guests’ names, provides names to servers and directs guests to the appropriate waiting areas.
- Escorts Guests to their assigned table, to all Guests.
- Controls the flow of business by practicing rotation seating, anticipating table turns and following the reservation and seating plan.
- Accurately quotes waiting times to guests and correctly maintains the “wait” list.
- Informs Manager-on-Duty when waiting times are running over times quoted to our guests.
- Maintains cleanliness and organization of the hostess/host stand and lobby area throughout the shift.
- Answers phone to take orders from Take Out and Delivery orders.
- Takes, records and rings all food and beverage items ordered by Take Out Guests.
- Performs all duties and maintains knowledge of all standards and procedures, as stated in the RCSH Employee Training Packet – Hostess/ Host.
- Additional duties as assigned.
JOB REQUIREMENTS:
- Excellent customer service skills and a strong work ethic
- Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
- Handle stress associated with responding to/solving problems
WORK ENVIRONMENT:
- Position involves work on afternoons, nights, weekends, and holidays, as required
NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruth’s Chris Steak House is an Equal Opportunity employer.
Job Types: Full-time, Part-time, Temporary
Pay: $11.00 - $12.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Referral program
Physical setting:
- Fine dining restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- El Paso, TX 79925: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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