Responsible for attending to guest service requests, performing cleaning tasks of hotel common areas, floors and surrounding area.

Essential Functions

• Performs all tasks with excellent customer service and professionalism.
• Assists with luggage service, deliveries and other guest requests.
• Cleans hallways, lobbies, restrooms, corridors, elevators, stairways, carpets, floors and outdoor areas.
• Empties and cleans indoor and outdoor wastebaskets and ashtrays.
• Cleans carpets, furniture, draperies and hard floor surfaces using shampooers and waxing machines.
• Restocks linen and housekeeping items on carts and in stations.
• Rotates mattresses and moves furniture as needed.
• Keeps storage areas well-organized and clean.
• Washes windows, indoor and outdoor.
• Disinfects equipment using germicides and steam-operated sterilizers in a safe, responsible manner.
• Observes company standards to protect guest and hotel property from theft or damage.
• Empties and cleans indoor and outdoor wastebaskets and ashtrays.
• Some light maintenance of hotel rooms, including changing bulbs and batteries, screw tightening and patch painting.
• Assists in hotel room cleaning as needed to ensure timely availability for guest occupancy.
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
• Provides input or recommendations for improvements and changes in processes or services.
• All other duties as assigned.

Position Qualifications

Competency Statements

Customer Oriented – Ability to take care of the customers’ needs while following company procedures. Quality – The individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.

Communication Skills – Ability to communicate effectively orally and in writing clearly and concisely.

Autonomy – Ability to work independently with minimal supervision.

Interpersonal – Ability to get along with a variety of personalities and individuals.

Organization – Possesses the trait of being organized for following a systematic method of performing a task.

Energetic – Ability to work at a sustained pace and produce quality work.

Experience

6 Months housekeeping or janitorial experience preferred

Working knowledge of cleaners, solvents and equipment, including carpet and floor care tools.

Certificates & Licenses

Oregon Driver’s License Preferred