Job description

SUMMARY: Responsible for thoroughly cleaning suites, replenishing guest amenities, linens, and other articles in suites in accordance with extended stay standards, cleaning and stocking Suite Attendant carts and linen/supply rooms.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals

Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commode, clean mirrors and windows, change linens, make beds, clean iron caddy and empty water from iron.

Perform other general cleaning, i.e., vanity areas, coffee makers, etc.

Check shower curtain for mildew, scum, and clean accordingly.

Properly replace linen and guest amenities as needed.

Clean and stock Attendant carts and maintain in a presentable manner.

Check for missing and/or damaged furniture, equipment, etc. and report it to the Head Housekeeper. Fill out and turn in work order to Head Housekeeper.

Properly label lost and found articles and turn them in.

Report maintenance problems in guest rooms immediately.

Maintain security for guests and property by keeping room doors locked at all times.

Work in laundry area as necessary.

Take initiative to offer assistance or answer questions throughout the hotel.

Willingness and ability to train new associates.

Thoroughly understand and implement the Brand service culture.

Job Types: Full-time, Part-time

Pay: $15.00 - $19.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 1 year (Required)

Work Location: One location

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