Job description
Thank you for your interest in joining our team! Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
Great compensation package offered in our outlet locations
The Opportunity
Reporting to the store leadership team the Retail Store Team Member will perform many responsibilities to provide a high standard of customer service, inventory processing and control while promoting QVC and HSN brands to all who visit our outlet stores. You will be part-time and will report to the store manager.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer a collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
Customer Service
- To attend to customer requests promptly and efficiently in effort to build a high degree of customer loyalty, repeat business, and resolve customer issues at first contact.
- To provide a positive representation of QVC to every customer following the brand and values.
- To promote sales by merchandising and product knowledge.
Cashier Responsibilities
- Process sales and refunds through the store's POS system.
- Ensure the till drawer is counted before store opening and discrepancies reported to store management.
- Maintain and complete all necessary documentation for refunds, sales, and voids.
- To inform staff and management of any security issues.
Stock Room Responsibilities
- To receive deliveries ensuring the correct documentation is present
- Check price and ready product for sales floor
- Record any discrepancies on pallets
Merchandise Responsibilities
- Ensure all product is ticketed displaying the correct information.
- Ensure the product from the stock room is brought onto the sales floor and displayed in the correct area
- Report and record any damaged goods not fit for sale.
- Maintain a high standard of store cleanliness and appearance to promote a good image to the customer.
What You Bring
- High level of customer service standards.
- High level of awareness for health and safety in the workplace.
- Comply with all company procedures.
- Minimum Education: High School Diploma or the equivalent.
- No Retail Experience required
Remote work is not permitted in NYC at this time.
#LI-KW1, #LI-Onsite
Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate
flexible working options, our Qurated community
, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
workwithus@qurateretail.com
for assistance.
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