The Human Resources and Project Manager is responsible for the administration of Human Resource policies and programs and provides support and guidance to employees and management. This role provides comprehensive HR support to their designated support areas (roughly 50 employees). This support will include staff planning, performance management, facilitation of training, basic benefits administration, and employee engagement. The Human Resources and Project Manager will partner with business leaders to fully understand business strategy and constraints, and how HR can best support achieving positive results. Additionally, in this role, you will work with a team of collaborative HR professionals to manage the flow of work and ensure critical timelines are met across benefits, compensation, staffing, HRIS, HR operations, labor relations, and payroll. Your successful management of these significant and complex projects will make a positive impact on staff retention and contribute to the overall success of the business.

In addition to successfully managing multiple projects and processes, you will be responsible for collaborating with your peers to deliver tailored communications that are in alignment with the style and framework by which we communicate with our employees and managers. Success in this role will be highly dependent on building relationships that drive operational effectiveness by using HR and industry knowledge to maximize results and manage change. The Human Resources and Project Manager position is a highly visible and key role within the organization and involves interaction with team members at all levels.

Essential Duties & Responsibilities:

• Partners with Inland employees and management to deliver reasonable and realistic solutions to business, people management and human resource concerns and constraints. Serves as a coach and trusted business adviser to influence organizational leaders in areas of employee relations, talent management, performance management, rewards, and recognition, change management, inclusion & diversity, and the potential impact of short and long-term decisions and strategies.
• Performs employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of corrective action and termination requests, and conducting exit interviews and evaluations.
• Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee concerns.
• Monitors disciplinary actions, communications, etc., to ensure consistent and equitable application of company policies.
• Manages and leads HR projects, programs, and initiatives, including the planning, execution, monitoring and control of defined initiatives.
• Monitors project activities, tracks milestones, and distributes information including KPIs and people & financial metrics for stakeholders.
• Manages project meetings, records actions & decisions, raises roadblocks, risks, and opportunities; identifies, gathers, and documents requirements.
• Analyzes, evaluates, and overcomes project risks; supports scenario analysis and tests solutions to validate project deliverables meet specific requirements.
• Leads and assists with other ad-hoc projects that arise in a fast paced, ever-changing environment.
• Collaborates with HR peers where appropriate in order to create and refine optimal processes and applications.

• Supports annual open enrollment activities and other benefits related programs and initiatives. • Assures company policy and practice is administered appropriately throughout assigned support areas and across the entire organization.

• In conjunction with Inland’s Talent Acquisition Team, supports the Recruitment process by facilitating onsite interviews, managing, and providing recommendations on internal recruitment strategy as well as represents Inland at external recruitment and networking related events.
• Participates in planning site specific Employee Engagement activities which include such practices as: Employee Engagement Survey, employee celebrations and events, United Way Campaign, company volunteer events, anniversary and birthday recognition, retirement gatherings, and employee gifts.
• Facilitates various employee communication activities and events, such as internal communication postings, annual open enrollment announcements and safety compliance postings.
• Assists in training new HR Team Members on policies and best practices. Serves as a resource for collaboration.

Core Competencies:

• Cultivating Networks and Partnerships

Initiating and maintaining strategic relationships with stakeholders and potential partners inside and outside the organization (e.g., customers, peers, cross-functional partners, external vendors, alliance partners) who are willing and able to provide the information, ideas, expertise, and/or influence needed to advance understanding of business issues and achieve business goals.

• Continuous Learning

Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

• Leveraging Feedback

Taking full advantage of opportunities to receive and explore feedback about own performance (from assessments, managers, coworkers, internal/external partners, or customers); responding favorably to feedback and using it constructively to take action to improve knowledge, skills, behavior, and impact on others.

• Results Oriented

Setting high goals for personal accomplishment that align with organizational projects and expected outcomes; tenaciously working to meet or exceed goals while deriving satisfaction for that achievement and continuous improvement.

Essential skills and experience:

• Bachelor’s Degree in Human Resources, Business Administration, Management or a related field
• 5 years of work experience in Human Resources, with experience leading/managing projects and/or project teams is required; formal training in this area is a plus.
• Extremely strong communication skills, including oral and written communication skills and strong presentation skills and meeting facilitation skills.
• Knowledge of current recruitment practices, payroll, training and human resource law
• Prior work experience dealing with mid and senior level management
• Willingness to learn, adapt to change, and take on additional duties and tasks
• Trustworthy and upholds the standards of confidentiality
• High level of interpersonal skills
• Demonstrated planning and organizational skills
• Must possess considerable initiative, outstanding customer service skills, with ability to learn quickly
• Critical thinking and innovation
• Familiarity with HR Processes and HRIS systems
• Proficient in Microsoft Suite and comfortable learning new technology and programs
• Strong Microsoft Excel skills (ability to write formulas, create graphs / pivot tables, produce reports that allow for easy data interpretation/analysis)
• Ability to work efficiently and independently with strong attention to detail

Nonessential skills and experience:

• Graduate-level degree in Human Resources, Business Administration, Management or a related field
• Prior experience with ADP Workforce Now HRIS system
• PHR Certification or SHRMP-CP

Work Environment:

• Operates in a demanding, fast-paced, people-oriented manufacturing environment with frequent changes and interruptions, and multiple project assignments.
• Works with a variety of people including vendors, customers, employees, managers, and executives.

Required Work Schedule:

• Typically works 8:00 am – 5:00 pm
• Must be flexible to attend meetings, functions and to be available during off hours, weekends, and holidays to meet organizational initiatives.
• Supporting a 24/7 facility, so availability to support operations during evenings, nights, and weekend is essential
• Occasional travel and overnight trips will be necessary in this role.

Physical Requirements:

• Position generally sedentary, 20/40 corrected vision required, no unusual physical requirements are necessary