ID Verification Agent

Full Time
San Diego, CA 92121
$16.30 - $19.30 an hour
Posted
Job description

Company Overview

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 5000+ automated kiosks we enable people all over to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.

At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.


Position Details

The ID Verification Agent will be a member of the Operations team. The ID Verification Agent will be primarily responsible for ensuring every consumer who conducts business with ecoATM meets the required criteria for approving a transaction. The position requires the ability to remain focused while quickly verifying new transactions. Accordingly, attention to detail is a must.

Key Responsibilities

  • Approve or deny transactions with consumers based off of the requirements for conducting business with ecoATM
  • Responsible for timely and accurate verifications
  • Data entry and data verification

Education & Experience

  • High school diploma/GED or 6+ months of data entry/verification experience required
  • Experience working in a call center environment preferred

Knowledge, Skills & Abilities

  • Basic computer application skills
  • Dependable & trustworthy
  • Must work well within a team environment
  • Able to work a flexible schedule, including evenings and weekends


Business Travel

<5%

Location

San Diego, CA

Pay Range

$16.30-$19.30 (hourly)

Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. This position may also be eligible for short-term and long-term incentives based on individual and company performance.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

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