Job description
Marina del Rey Hotel is actively searching for an In Room Dining Server to join the team! This position will be responsible for preparing orders, delivering and serving food & beverages to hotel guests' rooms in a timely manner while providing excellent customer service. The In Room Dining Server is also responsible for collecting trays and tables after guests have finished their meal, and keeping the room service station clean and organized.
Situated in a scenic waterfront location on the world’s largest manmade small-craft harbor, the luxury Marina del Rey Hotel invites guests to unwind and indulge in equal balance. Whether you are here for business or leisure, we can ensure that your needs will not only be met, but exceeded at every turn, from our new guest rooms and suites, many of which overlook the dazzling marina, to our delightful dining at SALT Restaurant & Bar. Enjoy our infinity pool and spa that also overlook the beautiful marina.
- Adhere to Pacifica’s Pure Stay guidelines to ensure the health, safety and comfort of our team members and guests.
- Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines
- Maintain a friendly, professional, cheerful and courteous demeanor at all times, while providing personalized service to guests.
- Communicate effectively with guests and fellow team members.
- Assist with meal set-up and/or preparation.
- Deliver food orders to guest rooms accurately and efficiently
- Remove food trays and tables from guest rooms, hallways and other hotel areas
- Courteously wait on guests, make recommendations, up sell.
- Professionally serve food and beverages, check-in with and monitor guests’ experience throughout their visit to ensure guest satisfaction.
- Complete all side work (filling condiment containers, rolling silverware, stocking stations).
- Assist with maintaining cleanliness of restaurant/kitchen to company standards and all health codes at all times. Includes monitoring and maintaining cleanliness in hotel hallways (trays, napkins, glassware, etc.)
- Adhere to food safety requirements.
- Report any missing/found articles, or damage to restaurant manager and/or the housekeeping supervisor.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
- Perform other duties as assigned, requested or deemed necessary by management.
Chinese speaking a plus in order to communicate with some clientele and guests.
***Management retains the discretion to add or change the duties of the position at any time. ***
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.
Salary Range: $15.96/hour
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